28. Mai 2026 – IACBOX

How to Enable Two-Factor Authentication (2FA) for my.iacbox and iacbox.cloud

Two-factor authentication (2FA) adds an extra layer of security to your password and protects your IACBOX account with a one-time security code from your authenticator app.

In this guide, we show you step by step how to enable 2FA for your IACBOX account.

Step 1: Sign in to the portal

Open the IACBOX Partner Portal and sign in with your login credentials.

  1. Enter your email address and click “Next”.
  2. Now enter your password and click “Sign In”.

If you have forgotten your password, instructions for resetting it can be found further below.

IACBOX
IACBOX

Step 2: Enable Two-Factor Authentication

Setting up two-factor authentication is required and starts automatically during your initial login. One of the supported authenticator apps is required:

  • Microsoft Authenticator
  • Google Authenticator
  • FreeOTP
  1. Scan the QR code with your authenticator app.
  2. Enter the security code.
  3. Confirm the setup.
IACBOX
IACBOX

Two-factor authentication has been successfully enabled, and you are now signed in to the Partner Portal.

Manage account settings

If you want to manage or update your settings at a later time, click “Your Account” in the Partner Portal. There you can edit the following settings:

  • Manage your 2FA settings
  • Review devices
  • Adjust security settings
IACBOX
IACBOX
IACBOX

Additional Notes

Reset password

If you have forgotten your password or did not sign in to the my.iacbox Partner Portal during the 3-week transition phase before the migration on 2026-06-09, please use the “Password Reset” function to set a new password.

  1. Click “Forgot Password”.
  2. Enter your email address.
  3. Open the password reset email.
  4. Set a new password.
  5. Confirm the process.
IACBOX
IACBOX
IACBOX
IACBOX

What happens if you switch devices?

When you switch smartphones, the authenticator app must be reconnected to your account.

What to do if a device is lost?

If you lose your device, please contact your administrator or IACBOX Support.