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6 Open Secrets of Successful Salespeople",{"rendered":11,"protected":468},false,{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],25,[474,463,475,476,477,478],"post-10992","type-blog","status-publish","hentry","category-sales",[480],{"name":481,"id":482,"fields":483},"acf\u002Fwysiwyg","acf\u002Fwysiwyg_6af3fe8194639",{"variant":484,"border":468,"wysiwyg":485},"default","\u003Cp>Sound familiar? As a dynamic sales professional, you’re always on top of the latest trends in marketing and sales, and every so often a software vendor, a sales coach, or a bestselling author has supposedly found the philosopher’s stone: THE universal recipe to catapult your sales to dizzying heights. We read up enthusiastically on \u003Cem>Customer Centricity\u003C\u002Fem>, only to find out that the concept is no different whatsoever from good old-fashioned customer orientation.\u003C\u002Fp>\n\u003Cp>Strikingly true. Of all the trends proclaimed over the years, the ones that remain consistently relevant are those that have always been the most effective and successful. And these are usually also used to promote sales routines packaged into software. There are plenty of those, and of course these digital tools are a great support. They help us achieve better results from our efforts. But they will never replace fundamental sales qualities. Anyone who believes software can compensate for a lack of expertise, insufficient preparation for the customer and\u002For the conversation, carelessness in follow-up, or weak closing skills is mistaken.\u003C\u002Fp>\n\u003Cp>Here are the \u003Cstrong>6 fundamental requirements\u003C\u002Fstrong> that successful salespeople meet, which also help optimize sales success in up-selling:\u003C\u002Fp>\n\u003Ch2>1. Know the product.\u003C\u002Fh2>\n\u003Cp>Successful salespeople do their homework, and they do it thoroughly. Especially the products in the software industry that require explanation demand intensive consultation, and the customer will only buy if they get the impression that the salesperson knows what they’re talking about. Remember your last visit to a gourmet restaurant? If the waiter can immediately name exactly the right wine for your dish and even describe how wonderfully it pairs with the main course, you order the bottle – without asking much about the price. He does have to prepare for that, but he knows his sales will shrink if he simply hands you the drinks menu. Never let such opportunities pass you by – keep the feature list and all the latest updates at your fingertips, stay informed – your sales will inevitably increase, not only with new deals, but also with up-selling.\u003C\u002Fp>\n\u003Ch2>2. Know your customer.\u003C\u002Fh2>\n\u003Cp>Are you familiar with \u003Cstrong>customer typologies\u003C\u002Fstrong>? Sales veterans can surely recall countless variations on this topic. Whether customer types are labeled with colors, descriptors like “doer” or “hesitator,” or even psychological temperaments like “sanguine” – they all have one thing in common. They sort customers according to their drive for power, security, and yes, curiosity as well. If you not only recognize these types but also manage to tailor your sales conversation to them, you’ll give your closing rate a decisive boost. Essentially there are only four, and their underlying motives can be traced back to three major emotional systems. \u003Ca title=\"https:\u002F\u002Fwww.iacbox.com\u002Fde\u002Fblog\u002Fdetail2\u002Fnews\u002Fdetail\u002Fdie-4-wichtigsten-kundentypen\u002F\" href=\"..\u002Fdie-4-wichtigsten-kundentypen\u002F\" target=\"_blank\" rel=\"noopener\">Here\u003C\u002Fa> you’ll find a brief description of the \u003Cstrong>4 most important customer types\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2>3. Let the customer look in the \u003Cem>mirror\u003C\u002Fem>.\u003C\u002Fh2>\n\u003Cp>70 to 90 percent of our decisions are made unconsciously, bypassing the cognitive areas of our brain, and they’re very often made quickly. But what do we – or our customers – actually react to? \u003Cstrong>Facial expressions, gaze, and tone\u003C\u002Fstrong> are registered far faster than words – and that famous first impression carries real weight: in a fraction of a second, we distinguish between friend and foe. That’s faster than we could ever manage to categorize the person in front of us into a customer type.\u003C\u002Fp>\n\u003Cp>Fortunately, our own emotional brain is just as fast as the customer’s, and we’re all equipped with so-called \u003Cstrong>mirror neurons\u003C\u002Fstrong>. Use them to your advantage. If the customer smiles, smile back, and if they extend their hand, do the same.\u003C\u002Fp>\n\u003Cp>But you can also use them to influence the other person’s behavior. How? Quite simply, by \u003Cstrong>reflecting something back\u003C\u002Fstrong> first. Try it out – give someone a big smile on the street who isn’t smiling. Even if they had the grimmest expression, chances are good that their mirror neurons will force them to return a smile. In the same way, you can \u003Cstrong>spark enthusiasm\u003C\u002Fstrong> for your product – show YOUR enthusiasm, and you’ll see how \u003Cstrong>contagious\u003C\u002Fstrong> it is!\u003C\u002Fp>\n\u003Ch2>4. Speak the language of emotions.\u003C\u002Fh2>\n\u003Cp>Emotions drive our decisions. Have you ever had a “gut feeling” about something, listened to sales arguments and nodded along politely, even though you knew from the start you wouldn’t buy? No matter how much we engineers like to see ourselves as rational beings, we will hardly ever make a purchasing decision that isn’t \u003Cstrong>guided by emotions\u003C\u002Fstrong>. And those emotions want to be stimulated. One great way to do this is \u003Cstrong>storytelling\u003C\u002Fstrong>. As long as we stay on the solid ground of accurate information, there’s nothing wrong with telling a story. Depending on which customer type we’re dealing with, it can be humorous, elaborate, or short and to the point.\u003C\u002Fp>\n\u003Cp>It doesn’t always have to be a complete story either. A bit of tension, like in a story, can already be created with just a few words or phrases:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Visual language, vivid comparisons: \u003Cem>“Look at this…”\u003C\u002Fem>, \u003Cem>“Imagine…”\u003C\u002Fem> \u003Cem>“Let’s take a look at…”\u003C\u002Fem>, \u003Cem>“… runs like a \u003Cstrong>well-oiled machine\u003C\u002Fstrong>“\u003C\u002Fem>, …\u003C\u002Fli>\n\u003Cli>Questions and superlatives: \u003Cem>“We solved that exact same problem for [insert a well-known reference, if possible], \u003Cstrong>would you like to know how\u003C\u002Fstrong>?”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cem>“Have you heard about the \u003Cstrong>brand-new\u003C\u002Fstrong> feature XY?”\u003C\u002Fem> \u003Cem>“That’s \u003Cstrong>definitely the best\u003C\u002Fstrong> option you can get to solve XY.”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>Emotional descriptive words: \u003Cem>“I have an exciting idea for how to solve XY.”\u003C\u002Fem> Or: \u003Cem>“I have something \u003Cstrong>very special\u002Fexactly right\u003C\u002Fstrong> for you.”\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>Mini-story: A personal \u003Cem>anecdote\u003C\u002Fem>, a brief \u003Cem>narrative\u003C\u002Fem> about the brand, a \u003Cem>quote\u003C\u002Fem> from a satisfied customer – all of this diverts from the dry feature parade and tedious price discussion and creates a positive atmosphere.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>With existing customers, it’s often even easier to find a story that matches the customer type. Simply prepare one or more in advance before you call, or try telling them to yourself on the drive there – you’ll see, it’s worth it.\u003C\u002Fp>\n\u003Ch2>5. Recognize buying signals.\u003C\u002Fh2>\n\u003Cp>Salespeople neglect buying signals more often than you might think. Some of them are also easy to miss, especially when running through a sales conversation routine. Too focused on our own presentation, we might not even notice how the \u003Cstrong>customer’s body language\u003C\u002Fstrong> becomes more relaxed, or that they might even be nodding in agreement. However, we must never miss it when they ask specific questions that only become \u003Cstrong>relevant after the purchase\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>What are the \u003Cem>payment terms\u003C\u002Fem>?\u003C\u002Fli>\n\u003Cli>Who will be my \u003Cem>point of contact\u003C\u002Fem> at the company?\u003C\u002Fli>\n\u003Cli>How long is the \u003Cem>delivery time\u003C\u002Fem>?\u003C\u002Fli>\n\u003Cli>What \u003Cem>follow-up costs\u003C\u002Fem> are there?\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The expected questions will vary somewhat from industry to industry. Take a thorough look at them, list them, memorize them, and practice not missing a single one.\u003C\u002Fp>\n\u003Cp>You can also test \u003Cstrong>buying readiness\u003C\u002Fstrong> with targeted opinion questions:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cem>How\u003C\u002Fem> does that sound to you?\u003C\u002Fli>\n\u003Cli>What do you think about that?\u003C\u002Fli>\n\u003Cli>\u003Cem>To what extent\u003C\u002Fem> does that meet your expectations?\u003C\u002Fli>\n\u003Cli>\u003Cem>What\u003C\u002Fem> do you find particularly useful about this?\u003C\u002Fli>\n\u003Cli>Assuming you buy the product, \u003Cem>when\u003C\u002Fem> should we deliver it?\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Ca title=\"https:\u002F\u002Fwww.iacbox.com\u002Fde\u002Fblog\u002Fdetail2\u002Fnews\u002Fdetail\u002Fder-vor-oder-testabschluss\u002F\" href=\"https:\u002F\u002Fwww.iacbox.com\u002Fde\u002Fblog\u002Fdetail2\u002Fnews\u002Fdetail\u002Fder-vor-oder-testabschluss\u002F\" target=\"_blank\" rel=\"noopener\">Here\u003C\u002Fa> you’ll find more on the topic of buying readiness in our article about the so-called \u003Cstrong>pre-close\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2>6. Always fix \u003Cem>the next step\u003C\u002Fem>.\u003C\u002Fh2>\n\u003Cp>It can’t be repeated often enough: just as important as preparing for every meeting is the close – and that doesn’t always mean closing the sale.\u003C\u002Fp>\n\u003Cp>You’ve thoroughly prepared for the customer, fine-tuned the opening and flow of your sales conversation – but be careful, \u003Cstrong>it’s not over yet\u003C\u002Fstrong> just because the conversation has ended or time has run out.\u003C\u002Fp>\n\u003Cp>Picture an archer: he carefully positions his legs and arms, draws the string perfectly, takes aim with intense concentration – and misses by a wide margin because he loses tension the moment he releases the arrow.\u003C\u002Fp>\n\u003Cp>You don’t want to make this mistake – you want to hit the bullseye! So never forget to close. Use a form with a prominent note saying \u003Cstrong>“Next Step”\u003C\u002Fstrong>, set an alarm on your phone, or make it a habit to pull out your calendar and jot down \u003Cstrong>when and how things will proceed\u003C\u002Fstrong>. Whatever you do, make sure that every step in the sales process is relentlessly and reliably followed by the next – \u003Cstrong>a routine that pays off 100%\u003C\u002Fstrong>.\u003C\u002Fp>\n",{"quicklinks":487},true,"en_US",{"de_DE":490},{"locale":491,"id":492,"slug":493,"post_title":494,"href":495},"de_DE",9005,"die-6-offenen-geheimnisse-erfolgreicher-verkaeufer","Die 6 offenen Geheimnisse erfolgreicher Verkäufer","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fdie-6-offenen-geheimnisse-erfolgreicher-verkaeufer\u002F",{"self":497,"collection":503,"about":506,"version-history":509,"predecessor-version":512,"wp:attachment":516,"wp:term":519,"curies":523},[498],{"href":499,"targetHints":500},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10992",{"allow":501},[502],"GET",[504],{"href":505},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog",[507],{"href":508},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftypes\u002Fblog",[510],{"count":386,"href":511},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10992\u002Frevisions",[513],{"id":514,"href":515},10993,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10992\u002Frevisions\u002F10993",[517],{"href":518},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10992",[520],{"taxonomy":521,"embeddable":487,"href":522},"category","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10992",[524],{"name":525,"href":526,"templated":487},"wp","https:\u002F\u002Fapi.w.org\u002F{rel}",{"wp:term":528},[529],[530],{"id":472,"link":531,"name":532,"slug":533,"taxonomy":521,"acf":534,"_links":535},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Fsales\u002F","Sales","sales",[],{"self":536,"collection":541,"about":544,"wp:post_type":547,"curies":550},[537],{"href":538,"targetHints":539},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F25",{"allow":540},[502],[542],{"href":543},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories",[545],{"href":546},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftaxonomies\u002Fcategory",[548],{"href":549},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=25",[551],{"name":525,"href":526,"templated":487},[],[554,622,690],{"id":555,"date":556,"date_gmt":556,"guid":557,"modified":559,"modified_gmt":559,"slug":560,"status":462,"type":463,"link":561,"title":562,"content":564,"excerpt":565,"featured_media":379,"template":11,"meta":566,"categories":567,"class_list":568,"blocks":570,"acf":575,"wpml_current_locale":488,"wpml_translations":576,"_links":579,"_embedded":604},10475,"2026-08-21T15:36:04",{"rendered":558},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F","2026-11-09T13:18:01","eu-cra-cyber-resilience-act-part-2","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F",{"rendered":563},"EU CRA – Cyber Resilience Act – Part 2",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],[569,463,475,476,477,478],"post-10475",[571],{"name":481,"id":572,"fields":573},"acf\u002Fwysiwyg_6af3fe7f80d24",{"variant":484,"border":468,"wysiwyg":574},"\u003Ch2>EU CRA obligations from September 11\u003C\u002Fh2>\n\u003Cp>The CRA introduces a reporting obligation starting as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>, which we would like to highlight here.\u003C\u002Fp>\n\u003Ch3>What needs to be reported?\u003C\u002Fh3>\n\u003Cp>– actively exploited vulnerabilities\u003C\u002Fp>\n\u003Cp>– or serious security incidents with an impact on product safety\u003C\u002Fp>\n\u003Cp>must be reported to \u003Cstrong>ENISA\u003C\u002Fstrong> via the Single Reporting Platform (SRP), which then automatically forwards them to the national CSIRT – in Austria, this is \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch3>Deadlines\u003C\u002Fh3>\n\u003Cp>Within 24h: Early warning after becoming aware of the vulnerability\u003C\u002Fp>\n\u003Cp>– Within 72h: More detailed report on the type and scope of the vulnerability, including an initial assessment and possible mitigation measures\u003Cbr \u002F>– A final report must be submitted 14 days after a bug fix or mitigation measure becomes available.\u003Cbr \u002F>– For serious security incidents, a detailed report must be made within one month.\u003Cbr \u002F>– Duty to inform users: Affected users must be informed immediately.\u003C\u002Fp>\n\u003Ch3>User Information Obligation\u003C\u002Fh3>\n\u003Cp>Since 2024, we have been regularly publishing \u003Cstrong>Security Advisories\u003C\u002Fstrong> on our homepage, which list the vulnerabilities that have occurred and been resolved.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\">https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\u003C\u002Fa>\u003C\u002Fp>\n\u003Chr>\n\u003Ch3>Reporting vulnerabilities to us\u003C\u002Fh3>\n\u003Cp>In addition to the mandatory reporting of security gaps\u002Fincidents, we have now officially designated a \u003Cstrong>PSIRT\u003C\u002Fstrong> (Product Security Incident Response Team) to handle vulnerability management.\u003C\u002Fp>\n\u003Cp>You can reach our security team at any time via \u003Ca href=\"mailto:security@iacbox.com\">security@iacbox.com\u003C\u002Fa>. For serious security incidents or vulnerabilities, we ask you to use PGP encryption.\u003C\u002Fp>\n\u003Cp>– Our homepage now also provides a security.txt file: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\u003C\u002Fa>\u003Cbr \u002F>– PGP Key: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Disclosure Policy\u003C\u002Fh3>\n\u003Cp>We have published a Vulnerability Disclosure Policy (VDP) describing our preferred \u003Cstrong>Coordinated Vulnerability Disclosure (CVD)\u003C\u002Fstrong> process. This is intended to give us the opportunity to fix vulnerabilities before they are published and, on the other hand, to establish a timeline within which we will respond.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\">https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Management\u003C\u002Fh3>\n\u003Cp>The IACBOX development team has been managing vulnerabilities for years, particularly those occurring in the third-party dependencies of our product. In the course of CRA compliance, we have further expanded and formalized this process.\u003Cbr \u002F>We produce \u003Cstrong>SBOMs (Software Bill of Materials)\u003C\u002Fstrong> for our software products to identify vulnerabilities in our supply chain quickly and efficiently. Although the SBOM obligation does not come into effect until 2027, it has been an integral part of our software development for some time now in order to ensure effective vulnerability management.\u003C\u002Fp>\n\u003Ch3>Contact\u003C\u002Fh3>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Should you require further information, please contact us.\u003C\u002Fp>\n",{"quicklinks":487,"meta_override":468},{"de_DE":577},{"locale":491,"id":578,"slug":560,"post_title":563,"href":558},8682,{"self":580,"collection":585,"about":587,"version-history":589,"predecessor-version":592,"wp:attachment":596,"wp:term":599,"curies":602},[581],{"href":582,"targetHints":583},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475",{"allow":584},[502],[586],{"href":505},[588],{"href":508},[590],{"count":386,"href":591},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions",[593],{"id":594,"href":595},10476,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions\u002F10476",[597],{"href":598},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10475",[600],{"taxonomy":521,"embeddable":487,"href":601},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10475",[603],{"name":525,"href":526,"templated":487},{"wp:term":605},[606],[607],{"id":472,"link":531,"name":532,"slug":533,"taxonomy":521,"acf":608,"_links":609},[],{"self":610,"collection":614,"about":616,"wp:post_type":618,"curies":620},[611],{"href":538,"targetHints":612},{"allow":613},[502],[615],{"href":543},[617],{"href":546},[619],{"href":549},[621],{"name":525,"href":526,"templated":487},{"id":623,"date":624,"date_gmt":624,"guid":625,"modified":627,"modified_gmt":627,"slug":628,"status":462,"type":463,"link":629,"title":630,"content":632,"excerpt":633,"featured_media":379,"template":11,"meta":634,"categories":635,"class_list":636,"blocks":638,"acf":643,"wpml_current_locale":488,"wpml_translations":644,"_links":647,"_embedded":672},10473,"2026-08-13T09:48:03",{"rendered":626},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F","2026-11-09T13:17:59","eu-cra-cyber-resilience-act","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F",{"rendered":631},"EU CRA – Cyber Resilience Act",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],[637,463,475,476,477,478],"post-10473",[639],{"name":481,"id":640,"fields":641},"acf\u002Fwysiwyg_6af3fe7f8c866",{"variant":484,"border":468,"wysiwyg":642},"\u003Cp>In this blog series, we want to keep you up to date on the implementation of the \u003Cstrong>Cyber Resilience Act (CRA)\u003C\u002Fstrong> for IACBOX.\u003C\u002Fp>\n\u003Ch2>Overview\u003C\u002Fh2>\n\u003Cp>The CRA is an EU-wide regulation (EU 2024\u002F2847) that applies to \u003Cstrong>all products with digital elements\u003C\u002Fstrong>. The only exceptions are products that are already subject to other\u002Fstricter regulations in areas such as medical devices, automotive, etc.\u003C\u002Fp>\n\u003Cp>Key CRA Points:\u003Cbr \u002F>– As an EU regulation, it enters into force directly and does not require national transposition (unlike NIS2).\u003Cbr \u002F>– The product must be developed through a secure development lifecycle and maintained accordingly.\u003Cbr \u002F>– Security updates must be provided promptly and free of charge for the expected product lifetime of at least 5 years.\u003Cbr \u002F>– Updates must remain available for 10 years.\u003Cbr \u002F>– Pure SaaS products are also exempt, provided that no other on-premises products depend on them. This means that cloud services such as the IACBOX licensing and update server also fall within the scope of the CRA.\u003C\u002Fp>\n\u003Ch2>Timeline\u003C\u002Fh2>\n\u003Cp>– The CRA already entered into force in December 2024.\u003Cbr \u002F>– However, there is a transition period until December 11, 2027. From that date forward, affected products may only be placed on the EU market if they are CRA-compliant and bear the CE marking.\u003Cbr \u002F>– Legacy products already in operation are exempt from the essential requirements and the CE marking obligation; however, reporting obligations still apply.\u003Cbr \u002F>– The initial obligations take effect as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>. Actively exploited vulnerabilities or severe security incidents must be reported to ENISA, which will automatically notify the competent national CSIRT—in Austria, \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2>Categorization\u003C\u002Fh2>\n\u003Cp>The CRA divides products into several categories with differing requirements.\u003Cbr \u002F>– \u003Cstrong>Standard\u003C\u002Fstrong> – Products with digital elements: the majority of offered products with lower cybersecurity risk – self-assessment of CRA compliance\u003Cbr \u002F>– \u003Cstrong>Important products\u003C\u002Fstrong>\u003Cbr \u002F>– Subgroup \u003Cstrong>Class I\u003C\u002Fstrong>: Self-assessment of CRA compliance when applying a harmonized standard (these are currently (Aug 2026) still pending!) or a notified body must assess CRA conformity\u003Cbr \u002F>– Subgroup \u003Cstrong>Class II\u003C\u002Fstrong>: Hypervisors, intrusion detection\u002Fprevention systems, firewalls, products whose primary functions are designed for security. A notified body must assess CRA conformity\u003Cbr \u002F>– \u003Cstrong>Critical products\u003C\u002Fstrong>: Hardware security, smart cards, secure elements, etc.\u003C\u002Fp>\n\u003Cp>As a networking product, IACBOX falls into the category of “Important products – Class I”, and we are aiming for a self-assessment based on a harmonized standard, provided one is available in time.\u003C\u002Fp>\n\u003Ch2>IACBOX Roadmap\u003C\u002Fh2>\n\u003Cp>– The current versions v24 and v26 are still based on our proven proprietary Linux platform. After December 2027, these versions will only receive security updates and bug fixes that do not represent substantial modifications.\u003Cbr \u002F>– The first CRA-compliant version will be v27, scheduled for late 2027 and built on a new Linux platform to meet the stringent requirements more efficiently.\u003C\u002Fp>\n\u003Ch2>Contact\u003C\u002Fh2>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Please contact us if you require further information.\u003C\u002Fp>\n",{"quicklinks":487},{"de_DE":645},{"locale":491,"id":646,"slug":628,"post_title":631,"href":626},8683,{"self":648,"collection":653,"about":655,"version-history":657,"predecessor-version":660,"wp:attachment":664,"wp:term":667,"curies":670},[649],{"href":650,"targetHints":651},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473",{"allow":652},[502],[654],{"href":505},[656],{"href":508},[658],{"count":386,"href":659},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions",[661],{"id":662,"href":663},10474,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions\u002F10474",[665],{"href":666},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10473",[668],{"taxonomy":521,"embeddable":487,"href":669},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10473",[671],{"name":525,"href":526,"templated":487},{"wp:term":673},[674],[675],{"id":472,"link":531,"name":532,"slug":533,"taxonomy":521,"acf":676,"_links":677},[],{"self":678,"collection":682,"about":684,"wp:post_type":686,"curies":688},[679],{"href":538,"targetHints":680},{"allow":681},[502],[683],{"href":543},[685],{"href":546},[687],{"href":549},[689],{"name":525,"href":526,"templated":487},{"id":691,"date":692,"date_gmt":692,"guid":693,"modified":695,"modified_gmt":695,"slug":696,"status":462,"type":463,"link":697,"title":698,"content":700,"excerpt":701,"featured_media":379,"template":11,"meta":702,"categories":703,"class_list":705,"blocks":708,"acf":719,"wpml_current_locale":488,"wpml_translations":720,"_links":726,"_embedded":751},10482,"2026-07-20T13:04:29",{"rendered":694},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F","2026-11-09T14:03:04","why-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F",{"rendered":699},"Why Multi-Tenant Is Becoming the Logical Evolution for Many IT Organizations",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[704],26,[706,463,475,476,477,707],"post-10482","category-talk",[709],{"name":481,"id":710,"fields":711},"acf\u002Fwysiwyg_6af3fe7f994af",{"variant":484,"border":468,"wysiwyg":712,"ctas":713,"link":718},"\u003Cp>Today, many IT organizations do not have a technology problem. They have a scaling problem.\u003C\u002Fp>\n\u003Cp>New locations are established. New customers are added. New projects successfully go live. However, the real challenge only begins afterward: How can an increasing number of mutually independent organizations be operated efficiently over the long term without administrative and operational overhead growing at the same rate?\u003C\u002Fp>\n\u003Cp>This is precisely the question currently facing managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises.\u003C\u002Fp>\n\u003Ch2>The Real Challenge Begins After Go-Live\u003C\u002Fh2>\n\u003Cp>Today, a new deployment is rarely the issue.\u003C\u002Fp>\n\u003Cp>A site is set up, the captive portal is configured, and commissioning is completed.\u003C\u002Fp>\n\u003Cp>The real work only begins afterward: users must be managed, software updated, policies adjusted, and support tickets resolved. Each additional customer or site brings its own requirements, responsibilities, and processes.\u003C\u002Fp>\n\u003Cp>With ten installations, this overhead is hardly noticeable. With a hundred, it dominates everyday operations.\u003C\u002Fp>\n\u003Ch2>A Pattern Repeating Across Industries\u003C\u002Fh2>\n\u003Cp>In recent years, we have encountered this pattern time and again across numerous discussions with partners and customers—regardless of whether they operate in managed services, education, or hospitality.\u003C\u002Fp>\n\u003Cp>A municipal data center manages approximately 50 schools. Each school requires its own user management, custom settings, and the ability to operate autonomously. At the same time, security policies must be enforced centrally, and visibility across all sites must be maintained. A typical case, not an isolated one.\u003C\u002Fp>\n\u003Cp>A hotel group faces a similar challenge. Each hotel needs to operate autonomously without sacrificing centralized standards and shared management.\u003C\u002Fp>\n\u003Cp>Managed service providers experience the exact same trend, only in an intensified form. Those managing ten customers know every configuration in detail and calculate their overhead per customer accordingly. When that same provider grows to fifty customers, it is not just the number of installations that increases, but also update cycles, support tickets, and escalation paths. The original calculation per customer no longer holds up: revenue grows linearly, while internal overhead scales faster.\u003C\u002Fp>\n\u003Cp>It is precisely at this point that margins begin to shrink for many providers, even as the business appears to grow from the outside.\u003C\u002Fp>\n\u003Cp>The industries differ. The pattern remains the same.\u003C\u002Fp>\n\u003Ch2>Growth Changes the Operating Model\u003C\u002Fh2>\n\u003Cp>In response, many organizations invest in more powerful infrastructure, new features, or additional staff.\u003C\u002Fp>\n\u003Cp>Far less often is it questioned whether the operating model itself still fits the organization’s scale. This is where the primary bottleneck typically emerges: when every new customer adds administrative overhead, it is not just the business that grows—complexity increases as well.\u003C\u002Fp>\n\u003Cp>Hiring more staff may alleviate this bottleneck in the short term. In the long run, however, what scales most is administrative overhead, not the business.\u003C\u002Fp>\n\u003Ch2>Why Multi-Tenant Is Moving Into Focus\u003C\u002Fh2>\n\u003Cp>As organizations expand, a fundamental question arises with increasing urgency: does every organization really need to operate its own management platform? Or is there a more efficient way to manage many segregated organizations centrally without compromising their autonomy?\u003C\u002Fp>\n\u003Cp>This is precisely why Multi-Tenant is gaining importance—not as a new buzzword or short-lived trend, but as an answer to operational requirements driven by the growth of modern IT organizations.\u003C\u002Fp>\n\u003Cp>For managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises, Multi-Tenant is increasingly becoming a strategic decision.\u003C\u002Fp>\n\u003Cp>Today, the crucial question is no longer whether Multi-Tenant makes sense. It is: at what scale does the traditional operating model cease to support growth and instead become the limiting factor?\u003C\u002Fp>\n\u003Ch2>IACBOX Multi-Tenant Is in Its Final Stages\u003C\u002Fh2>\n\u003Cp>It is precisely to address these requirements that we are currently developing IACBOX Multi-Tenant. It will allow multiple segregated customers, sites, or organizations to be managed centrally via a single platform—without sacrificing their autonomy.\u003C\u002Fp>\n\u003Cp>Development is already in its final stages. If you are facing similar challenges or would like to learn more about the architecture and intended use cases at an early stage, feel free to get in touch with us.\u003C\u002Fp>\n",[714],{"link":715},{"title":716,"url":717,"target":11},"Learn More About IACBOX Multi-Tenant","#request-demo",{"title":716,"url":717,"target":11},{"quicklinks":487},{"de_DE":721},{"locale":491,"id":722,"slug":723,"post_title":724,"href":725},8684,"warum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird","Warum Multi-Tenant für viele IT-Organisationen zur logischen Entwicklung wird","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwarum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird\u002F",{"self":727,"collection":732,"about":734,"version-history":736,"predecessor-version":739,"wp:attachment":743,"wp:term":746,"curies":749},[728],{"href":729,"targetHints":730},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482",{"allow":731},[502],[733],{"href":505},[735],{"href":508},[737],{"count":386,"href":738},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions",[740],{"id":741,"href":742},10483,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions\u002F10483",[744],{"href":745},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10482",[747],{"taxonomy":521,"embeddable":487,"href":748},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10482",[750],{"name":525,"href":526,"templated":487},{"wp:term":752},[753],[754],{"id":704,"link":755,"name":756,"slug":757,"taxonomy":521,"acf":758,"_links":759},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Ftalk\u002F","Talk","talk",[],{"self":760,"collection":765,"about":767,"wp:post_type":769,"curies":772},[761],{"href":762,"targetHints":763},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F26",{"allow":764},[502],[766],{"href":543},[768],{"href":546},[770],{"href":771},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=26",[773],{"name":525,"href":526,"templated":487},1794375325746]