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A dedicated link containing the login credentials is generated as a QR code. In the past, users who first connected to the WiFi and then scanned the QR code were able to log in without entering user credentials. Pandemic management brought QR codes into the mainstream, and even seniors no longer mistake them for printing errors.\u003C\u002Fp>\n\u003Cp>For some time now, however—more precisely, a few OS updates later—\u003Cstrong>this no longer works with certain smartphones\u003C\u002Fstrong>. That is why we would like to explain the issue in more detail here.\u003C\u002Fp>\n\u003Ch3>What the guest\u002Fcustomer expects vs. what iOS and Android do\u003C\u002Fh3>\n\u003Cp>The guest sees a QR code on an internet ticket\u002Fvoucher and reasonably assumes that opening the QR code link will log them in automatically. Except it does not. \u003Cem>Why is that?\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>By design, end devices route network traffic exclusively through data connections that are recognized as functional at that moment. However, at this point, the end device cannot know that the link embedded in the QR code is intended to be accessed via a specific WiFi network, as it is not yet connected to it. We are faced with the classic chicken-and-egg problem. To make matters worse, in most cases (thanks to EU roaming), a functioning cellular connection is available, and an attempt is made to open the link over that connection instead. However, the link is intended for IACBOX and can only be processed by it if the data traffic runs through IACBOX.\u003C\u002Fp>\n\u003Cp>On the next attempt, tech-savvy users might connect to the WiFi first and then scan the QR code. Now the operating system detects that it is behind a captive portal that has not yet granted full access, and once again it will \u003Cem>not route the link through the WiFi\u003C\u002Fem>. This issue affects at least some current smartphones, particularly iOS devices.\u003C\u002Fp>\n\u003Cp>An additional complication is that some operating systems stop routing traffic over the WiFi connection to IACBOX once the captive browser is closed—an unavoidable step on smartphones when opening the camera or QR code scanner app.\u003C\u002Fp>\n\u003Ch3>Scanning QR codes directly in the browser\u003C\u002Fh3>\n\u003Cp>Software developers will naturally ask: why not simply embed camera access via JavaScript directly in the browser to scan the QR code? A fair point—and it works seamlessly in standard browsers, offering what would be an ideal solution. However, for security reasons, the captive browsers on iOS and Android restrict camera access. As smartphones are by far the most commonly used devices on WiFi networks, this leads directly to the issues described above.\u003C\u002Fp>\n\u003Ch3>WiFi QR codes\u003C\u002Fh3>\n\u003Cp>Fortunately, there is also a straightforward, non-standardized yet widely adopted text format for QR codes that contains WiFi parameters such as network name (SSID), encryption type, and password.\u003C\u002Fp>\n\u003Cp>`WIFI:S:HotelSonnenschein;T:WPA;P:SEHRGEHEIM`\u003C\u002Fp>\n\u003Cp>When formatted as a QR code, such text causes a smartphone to connect directly to the respective WiFi. However, this type of QR code only brings users \u003Cem>to the login page.\u003C\u002Fem> To date, it remains impossible to include device-specific credentials for the captive portal in this payload. Nonetheless, this is not necessarily a disadvantage.\u003C\u002Fp>\n\u003Ch3>Turning a compromise into an advantage\u003C\u002Fh3>\n\u003Cp>Generating a QR code that simply contains the WiFi connection parameters and directs the guest or customer to the login page is far from a disadvantage. First, it works reliably and avoids causing frustration through timeouts or error messages. \u003Cem>AND it prompts user interaction\u003C\u002Fem>.\u003C\u002Fp>\n\u003Cp>Many, if not most, IACBOX operators intentionally use the login page as a \u003Cem>customer touchpoint\u003C\u002Fem> to engage with guests or clients. When else do you have a \u003Cstrong>customer’s undivided attention\u003C\u002Fstrong>, coupled with a willingness to interact by entering data or granting consent? Such an opportunity should be leveraged, and this method enables exactly that once again.\u003C\u002Fp>\n\u003Cp>Since \u003Cstrong>Update 21.0-p21510 (Dec 2023)\u003C\u002Fstrong>, IACBOX has been capable of generating such WiFi QR codes. In WebAdmin under \u003Cem>Users\u002FTickets\u002FTicket Basic Settings\u003C\u002Fem>, tab: \u003Cem>QR-Code\u003C\u002Fem>, the \u003Cem>QR-Code Type\u003C\u002Fem> can now be set to \u003Cem>WiFi SSID\u003C\u002Fem>. A WiFi QR code will then be generated and printed automatically when creating tickets.\u003C\u002Fp>\n\u003Cp>Try it out for yourself. View the \u003Ca href=\"https:\u002F\u002Fsecure.asteas.com\u002Fmanual\u002F21.0\u002Fdocs\u002Fgetting-started\u002Fbasic-concepts\u002Fticket-defaults-advanced\u002F#qr-code\">>> detailed documentation in our manuals\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>We will continue monitoring this topic closely on your behalf to provide additional user-friendly options as soon as major operating system vendors support them.\u003C\u002Fp>\n",{"quicklinks":487},true,"en_US",{"de_DE":490},{"locale":491,"id":492,"slug":493,"post_title":494,"href":495},"de_DE",8890,"login-via-qr-code-ganz-einfach-oder","Login via QR Code … ganz einfach, oder?","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Flogin-via-qr-code-ganz-einfach-oder\u002F",{"self":497,"collection":503,"about":506,"version-history":509,"predecessor-version":512,"wp:attachment":516,"wp:term":519,"curies":523},[498],{"href":499,"targetHints":500},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10522",{"allow":501},[502],"GET",[504],{"href":505},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog",[507],{"href":508},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftypes\u002Fblog",[510],{"count":386,"href":511},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10522\u002Frevisions",[513],{"id":514,"href":515},10523,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10522\u002Frevisions\u002F10523",[517],{"href":518},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10522",[520],{"taxonomy":521,"embeddable":487,"href":522},"category","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10522",[524],{"name":525,"href":526,"templated":487},"wp","https:\u002F\u002Fapi.w.org\u002F{rel}",{"wp:term":528},[529],[530],{"id":472,"link":531,"name":532,"slug":533,"taxonomy":521,"acf":534,"_links":535},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Ftech\u002F","Tech","tech",[],{"self":536,"collection":541,"about":544,"wp:post_type":547,"curies":550},[537],{"href":538,"targetHints":539},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F27",{"allow":540},[502],[542],{"href":543},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories",[545],{"href":546},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftaxonomies\u002Fcategory",[548],{"href":549},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=27",[551],{"name":525,"href":526,"templated":487},[],[554,629,697],{"id":555,"date":556,"date_gmt":556,"guid":557,"modified":559,"modified_gmt":559,"slug":560,"status":462,"type":463,"link":561,"title":562,"content":564,"excerpt":565,"featured_media":379,"template":11,"meta":566,"categories":567,"class_list":569,"blocks":572,"acf":577,"wpml_current_locale":488,"wpml_translations":578,"_links":581,"_embedded":606},10475,"2026-08-21T15:36:04",{"rendered":558},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F","2026-11-09T13:18:01","eu-cra-cyber-resilience-act-part-2","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F",{"rendered":563},"EU CRA – Cyber Resilience Act – Part 2",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[568],25,[570,463,475,476,477,571],"post-10475","category-sales",[573],{"name":481,"id":574,"fields":575},"acf\u002Fwysiwyg_6af3fe7f80d24",{"variant":484,"border":468,"wysiwyg":576},"\u003Ch2>EU CRA obligations from September 11\u003C\u002Fh2>\n\u003Cp>The CRA introduces a reporting obligation starting as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>, which we would like to highlight here.\u003C\u002Fp>\n\u003Ch3>What needs to be reported?\u003C\u002Fh3>\n\u003Cp>– actively exploited vulnerabilities\u003C\u002Fp>\n\u003Cp>– or serious security incidents with an impact on product safety\u003C\u002Fp>\n\u003Cp>must be reported to \u003Cstrong>ENISA\u003C\u002Fstrong> via the Single Reporting Platform (SRP), which then automatically forwards them to the national CSIRT – in Austria, this is \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch3>Deadlines\u003C\u002Fh3>\n\u003Cp>Within 24h: Early warning after becoming aware of the vulnerability\u003C\u002Fp>\n\u003Cp>– Within 72h: More detailed report on the type and scope of the vulnerability, including an initial assessment and possible mitigation measures\u003Cbr \u002F>– A final report must be submitted 14 days after a bug fix or mitigation measure becomes available.\u003Cbr \u002F>– For serious security incidents, a detailed report must be made within one month.\u003Cbr \u002F>– Duty to inform users: Affected users must be informed immediately.\u003C\u002Fp>\n\u003Ch3>User Information Obligation\u003C\u002Fh3>\n\u003Cp>Since 2024, we have been regularly publishing \u003Cstrong>Security Advisories\u003C\u002Fstrong> on our homepage, which list the vulnerabilities that have occurred and been resolved.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\">https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\u003C\u002Fa>\u003C\u002Fp>\n\u003Chr>\n\u003Ch3>Reporting vulnerabilities to us\u003C\u002Fh3>\n\u003Cp>In addition to the mandatory reporting of security gaps\u002Fincidents, we have now officially designated a \u003Cstrong>PSIRT\u003C\u002Fstrong> (Product Security Incident Response Team) to handle vulnerability management.\u003C\u002Fp>\n\u003Cp>You can reach our security team at any time via \u003Ca href=\"mailto:security@iacbox.com\">security@iacbox.com\u003C\u002Fa>. For serious security incidents or vulnerabilities, we ask you to use PGP encryption.\u003C\u002Fp>\n\u003Cp>– Our homepage now also provides a security.txt file: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\u003C\u002Fa>\u003Cbr \u002F>– PGP Key: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Disclosure Policy\u003C\u002Fh3>\n\u003Cp>We have published a Vulnerability Disclosure Policy (VDP) describing our preferred \u003Cstrong>Coordinated Vulnerability Disclosure (CVD)\u003C\u002Fstrong> process. This is intended to give us the opportunity to fix vulnerabilities before they are published and, on the other hand, to establish a timeline within which we will respond.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\">https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Management\u003C\u002Fh3>\n\u003Cp>The IACBOX development team has been managing vulnerabilities for years, particularly those occurring in the third-party dependencies of our product. In the course of CRA compliance, we have further expanded and formalized this process.\u003Cbr \u002F>We produce \u003Cstrong>SBOMs (Software Bill of Materials)\u003C\u002Fstrong> for our software products to identify vulnerabilities in our supply chain quickly and efficiently. Although the SBOM obligation does not come into effect until 2027, it has been an integral part of our software development for some time now in order to ensure effective vulnerability management.\u003C\u002Fp>\n\u003Ch3>Contact\u003C\u002Fh3>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Should you require further information, please contact us.\u003C\u002Fp>\n",{"quicklinks":487,"meta_override":468},{"de_DE":579},{"locale":491,"id":580,"slug":560,"post_title":563,"href":558},8682,{"self":582,"collection":587,"about":589,"version-history":591,"predecessor-version":594,"wp:attachment":598,"wp:term":601,"curies":604},[583],{"href":584,"targetHints":585},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475",{"allow":586},[502],[588],{"href":505},[590],{"href":508},[592],{"count":386,"href":593},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions",[595],{"id":596,"href":597},10476,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions\u002F10476",[599],{"href":600},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10475",[602],{"taxonomy":521,"embeddable":487,"href":603},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10475",[605],{"name":525,"href":526,"templated":487},{"wp:term":607},[608],[609],{"id":568,"link":610,"name":611,"slug":612,"taxonomy":521,"acf":613,"_links":614},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Fsales\u002F","Sales","sales",[],{"self":615,"collection":620,"about":622,"wp:post_type":624,"curies":627},[616],{"href":617,"targetHints":618},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F25",{"allow":619},[502],[621],{"href":543},[623],{"href":546},[625],{"href":626},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=25",[628],{"name":525,"href":526,"templated":487},{"id":630,"date":631,"date_gmt":631,"guid":632,"modified":634,"modified_gmt":634,"slug":635,"status":462,"type":463,"link":636,"title":637,"content":639,"excerpt":640,"featured_media":379,"template":11,"meta":641,"categories":642,"class_list":643,"blocks":645,"acf":650,"wpml_current_locale":488,"wpml_translations":651,"_links":654,"_embedded":679},10473,"2026-08-13T09:48:03",{"rendered":633},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F","2026-11-09T13:17:59","eu-cra-cyber-resilience-act","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F",{"rendered":638},"EU CRA – Cyber Resilience Act",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[568],[644,463,475,476,477,571],"post-10473",[646],{"name":481,"id":647,"fields":648},"acf\u002Fwysiwyg_6af3fe7f8c866",{"variant":484,"border":468,"wysiwyg":649},"\u003Cp>In this blog series, we want to keep you up to date on the implementation of the \u003Cstrong>Cyber Resilience Act (CRA)\u003C\u002Fstrong> for IACBOX.\u003C\u002Fp>\n\u003Ch2>Overview\u003C\u002Fh2>\n\u003Cp>The CRA is an EU-wide regulation (EU 2024\u002F2847) that applies to \u003Cstrong>all products with digital elements\u003C\u002Fstrong>. The only exceptions are products that are already subject to other\u002Fstricter regulations in areas such as medical devices, automotive, etc.\u003C\u002Fp>\n\u003Cp>Key CRA Points:\u003Cbr \u002F>– As an EU regulation, it enters into force directly and does not require national transposition (unlike NIS2).\u003Cbr \u002F>– The product must be developed through a secure development lifecycle and maintained accordingly.\u003Cbr \u002F>– Security updates must be provided promptly and free of charge for the expected product lifetime of at least 5 years.\u003Cbr \u002F>– Updates must remain available for 10 years.\u003Cbr \u002F>– Pure SaaS products are also exempt, provided that no other on-premises products depend on them. This means that cloud services such as the IACBOX licensing and update server also fall within the scope of the CRA.\u003C\u002Fp>\n\u003Ch2>Timeline\u003C\u002Fh2>\n\u003Cp>– The CRA already entered into force in December 2024.\u003Cbr \u002F>– However, there is a transition period until December 11, 2027. From that date forward, affected products may only be placed on the EU market if they are CRA-compliant and bear the CE marking.\u003Cbr \u002F>– Legacy products already in operation are exempt from the essential requirements and the CE marking obligation; however, reporting obligations still apply.\u003Cbr \u002F>– The initial obligations take effect as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>. Actively exploited vulnerabilities or severe security incidents must be reported to ENISA, which will automatically notify the competent national CSIRT—in Austria, \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2>Categorization\u003C\u002Fh2>\n\u003Cp>The CRA divides products into several categories with differing requirements.\u003Cbr \u002F>– \u003Cstrong>Standard\u003C\u002Fstrong> – Products with digital elements: the majority of offered products with lower cybersecurity risk – self-assessment of CRA compliance\u003Cbr \u002F>– \u003Cstrong>Important products\u003C\u002Fstrong>\u003Cbr \u002F>– Subgroup \u003Cstrong>Class I\u003C\u002Fstrong>: Self-assessment of CRA compliance when applying a harmonized standard (these are currently (Aug 2026) still pending!) or a notified body must assess CRA conformity\u003Cbr \u002F>– Subgroup \u003Cstrong>Class II\u003C\u002Fstrong>: Hypervisors, intrusion detection\u002Fprevention systems, firewalls, products whose primary functions are designed for security. A notified body must assess CRA conformity\u003Cbr \u002F>– \u003Cstrong>Critical products\u003C\u002Fstrong>: Hardware security, smart cards, secure elements, etc.\u003C\u002Fp>\n\u003Cp>As a networking product, IACBOX falls into the category of “Important products – Class I”, and we are aiming for a self-assessment based on a harmonized standard, provided one is available in time.\u003C\u002Fp>\n\u003Ch2>IACBOX Roadmap\u003C\u002Fh2>\n\u003Cp>– The current versions v24 and v26 are still based on our proven proprietary Linux platform. After December 2027, these versions will only receive security updates and bug fixes that do not represent substantial modifications.\u003Cbr \u002F>– The first CRA-compliant version will be v27, scheduled for late 2027 and built on a new Linux platform to meet the stringent requirements more efficiently.\u003C\u002Fp>\n\u003Ch2>Contact\u003C\u002Fh2>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Please contact us if you require further information.\u003C\u002Fp>\n",{"quicklinks":487},{"de_DE":652},{"locale":491,"id":653,"slug":635,"post_title":638,"href":633},8683,{"self":655,"collection":660,"about":662,"version-history":664,"predecessor-version":667,"wp:attachment":671,"wp:term":674,"curies":677},[656],{"href":657,"targetHints":658},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473",{"allow":659},[502],[661],{"href":505},[663],{"href":508},[665],{"count":386,"href":666},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions",[668],{"id":669,"href":670},10474,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions\u002F10474",[672],{"href":673},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10473",[675],{"taxonomy":521,"embeddable":487,"href":676},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10473",[678],{"name":525,"href":526,"templated":487},{"wp:term":680},[681],[682],{"id":568,"link":610,"name":611,"slug":612,"taxonomy":521,"acf":683,"_links":684},[],{"self":685,"collection":689,"about":691,"wp:post_type":693,"curies":695},[686],{"href":617,"targetHints":687},{"allow":688},[502],[690],{"href":543},[692],{"href":546},[694],{"href":626},[696],{"name":525,"href":526,"templated":487},{"id":698,"date":699,"date_gmt":699,"guid":700,"modified":702,"modified_gmt":702,"slug":703,"status":462,"type":463,"link":704,"title":705,"content":707,"excerpt":708,"featured_media":379,"template":11,"meta":709,"categories":710,"class_list":712,"blocks":715,"acf":726,"wpml_current_locale":488,"wpml_translations":727,"_links":733,"_embedded":758},10482,"2026-07-20T13:04:29",{"rendered":701},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F","2026-11-09T14:03:04","why-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F",{"rendered":706},"Why Multi-Tenant Is Becoming the Logical Evolution for Many IT Organizations",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[711],26,[713,463,475,476,477,714],"post-10482","category-talk",[716],{"name":481,"id":717,"fields":718},"acf\u002Fwysiwyg_6af3fe7f994af",{"variant":484,"border":468,"wysiwyg":719,"ctas":720,"link":725},"\u003Cp>Today, many IT organizations do not have a technology problem. They have a scaling problem.\u003C\u002Fp>\n\u003Cp>New locations are established. New customers are added. New projects successfully go live. However, the real challenge only begins afterward: How can an increasing number of mutually independent organizations be operated efficiently over the long term without administrative and operational overhead growing at the same rate?\u003C\u002Fp>\n\u003Cp>This is precisely the question currently facing managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises.\u003C\u002Fp>\n\u003Ch2>The Real Challenge Begins After Go-Live\u003C\u002Fh2>\n\u003Cp>Today, a new deployment is rarely the issue.\u003C\u002Fp>\n\u003Cp>A site is set up, the captive portal is configured, and commissioning is completed.\u003C\u002Fp>\n\u003Cp>The real work only begins afterward: users must be managed, software updated, policies adjusted, and support tickets resolved. Each additional customer or site brings its own requirements, responsibilities, and processes.\u003C\u002Fp>\n\u003Cp>With ten installations, this overhead is hardly noticeable. With a hundred, it dominates everyday operations.\u003C\u002Fp>\n\u003Ch2>A Pattern Repeating Across Industries\u003C\u002Fh2>\n\u003Cp>In recent years, we have encountered this pattern time and again across numerous discussions with partners and customers—regardless of whether they operate in managed services, education, or hospitality.\u003C\u002Fp>\n\u003Cp>A municipal data center manages approximately 50 schools. Each school requires its own user management, custom settings, and the ability to operate autonomously. At the same time, security policies must be enforced centrally, and visibility across all sites must be maintained. A typical case, not an isolated one.\u003C\u002Fp>\n\u003Cp>A hotel group faces a similar challenge. Each hotel needs to operate autonomously without sacrificing centralized standards and shared management.\u003C\u002Fp>\n\u003Cp>Managed service providers experience the exact same trend, only in an intensified form. Those managing ten customers know every configuration in detail and calculate their overhead per customer accordingly. When that same provider grows to fifty customers, it is not just the number of installations that increases, but also update cycles, support tickets, and escalation paths. The original calculation per customer no longer holds up: revenue grows linearly, while internal overhead scales faster.\u003C\u002Fp>\n\u003Cp>It is precisely at this point that margins begin to shrink for many providers, even as the business appears to grow from the outside.\u003C\u002Fp>\n\u003Cp>The industries differ. The pattern remains the same.\u003C\u002Fp>\n\u003Ch2>Growth Changes the Operating Model\u003C\u002Fh2>\n\u003Cp>In response, many organizations invest in more powerful infrastructure, new features, or additional staff.\u003C\u002Fp>\n\u003Cp>Far less often is it questioned whether the operating model itself still fits the organization’s scale. This is where the primary bottleneck typically emerges: when every new customer adds administrative overhead, it is not just the business that grows—complexity increases as well.\u003C\u002Fp>\n\u003Cp>Hiring more staff may alleviate this bottleneck in the short term. In the long run, however, what scales most is administrative overhead, not the business.\u003C\u002Fp>\n\u003Ch2>Why Multi-Tenant Is Moving Into Focus\u003C\u002Fh2>\n\u003Cp>As organizations expand, a fundamental question arises with increasing urgency: does every organization really need to operate its own management platform? Or is there a more efficient way to manage many segregated organizations centrally without compromising their autonomy?\u003C\u002Fp>\n\u003Cp>This is precisely why Multi-Tenant is gaining importance—not as a new buzzword or short-lived trend, but as an answer to operational requirements driven by the growth of modern IT organizations.\u003C\u002Fp>\n\u003Cp>For managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises, Multi-Tenant is increasingly becoming a strategic decision.\u003C\u002Fp>\n\u003Cp>Today, the crucial question is no longer whether Multi-Tenant makes sense. It is: at what scale does the traditional operating model cease to support growth and instead become the limiting factor?\u003C\u002Fp>\n\u003Ch2>IACBOX Multi-Tenant Is in Its Final Stages\u003C\u002Fh2>\n\u003Cp>It is precisely to address these requirements that we are currently developing IACBOX Multi-Tenant. It will allow multiple segregated customers, sites, or organizations to be managed centrally via a single platform—without sacrificing their autonomy.\u003C\u002Fp>\n\u003Cp>Development is already in its final stages. If you are facing similar challenges or would like to learn more about the architecture and intended use cases at an early stage, feel free to get in touch with us.\u003C\u002Fp>\n",[721],{"link":722},{"title":723,"url":724,"target":11},"Learn More About IACBOX Multi-Tenant","#request-demo",{"title":723,"url":724,"target":11},{"quicklinks":487},{"de_DE":728},{"locale":491,"id":729,"slug":730,"post_title":731,"href":732},8684,"warum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird","Warum Multi-Tenant für viele IT-Organisationen zur logischen Entwicklung wird","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwarum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird\u002F",{"self":734,"collection":739,"about":741,"version-history":743,"predecessor-version":746,"wp:attachment":750,"wp:term":753,"curies":756},[735],{"href":736,"targetHints":737},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482",{"allow":738},[502],[740],{"href":505},[742],{"href":508},[744],{"count":386,"href":745},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions",[747],{"id":748,"href":749},10483,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions\u002F10483",[751],{"href":752},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10482",[754],{"taxonomy":521,"embeddable":487,"href":755},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10482",[757],{"name":525,"href":526,"templated":487},{"wp:term":759},[760],[761],{"id":711,"link":762,"name":763,"slug":764,"taxonomy":521,"acf":765,"_links":766},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Ftalk\u002F","Talk","talk",[],{"self":767,"collection":772,"about":774,"wp:post_type":776,"curies":779},[768],{"href":769,"targetHints":770},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F26",{"allow":771},[502],[773],{"href":543},[775],{"href":546},[777],{"href":778},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=26",[780],{"name":525,"href":526,"templated":487},1794375324758]