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Maintain Your Contact Lists.\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Build meaningful lists:\u003C\u002Fstrong> Pull out all the stops when it comes to identifying potential clients. A well-maintained lead database will propel your closing rate to unprecedented heights. Do \u003Cem>a bit of homework\u003C\u002Fem> first: online research, engaging via social media, networking at regional events. Collect business cards and plot the addresses on a map—perhaps you can stop by when you are in the area. Do you have a blog or a newsletter subscription option on your website? Provide a mailing list sign-up sheet at your trade fair booth, organize a survey, or run a contest. 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You are an expert sharing specialized knowledge.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>PLEASE NOTE:\u003C\u002Fstrong> Your phone call is the first and most critical sales tool in such a campaign. Prepare for it meticulously, as described in \u003Ca title=\"All\" href=\"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Fwinning-new-customers-with-cold-calling\u002F\" target=\"_blank\" rel=\"noopener\">Acquiring New Clients via Cold Calling?\u003C\u002Fa>, using all available preliminary information and identifying the \u003Cstrong>correct contact person\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Sales tip:\u003C\u002Fstrong> \u003Cem>Solve a problem—but not right away!\u003C\u002Fem> To avoid being brushed off immediately, your interlocutor must quickly recognize the value of speaking with you. Therefore, avoid using the words \u003Cem>survey\u003C\u002Fem> or \u003Cem>study\u003C\u002Fem> at all costs, as most people do not see any value in them. Consider \u003Cstrong>which problem your product can solve for the client\u003C\u002Fstrong>, and address it directly. In our example, this might sound something like this:\u003C\u002Fp>\n\u003Cp>\u003Cem>&#8220;Mr. Müller, my name is XY from Sample Company. I was referred to you because I have a few questions regarding seniors online.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cem>We are currently preparing a blog article about the challenges this trend brings. You will be surprised by what we have discovered. How is this handled at your facility—do you provide internet access for your residents?\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cem>How do you ensure that less tech-savvy users can get online independently?&#8221;\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>Then let the other person speak, asking specific questions every now and then: \u003Cem>How many residents go online daily? What devices do they use—smartphones, tablets? What do they use it for most: Skype, email, Facebook? What about streaming movies and playing games? How does authentication work; do they log in? What about data protection?\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>Finally, bring up your product, mention that you have a specific, very attractive offering for care homes, and note that the blog post will be published soon. Which email address may you send the link to?\u003C\u002Fp>\n\u003Cp>With that, you have already secured consent to send the client information via email. \u003Cstrong>IMPORTANT\u003C\u002Fstrong>: Record this consent in your call notes, including the date and, if applicable, the time.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"morebox bh-styleclass-highlight bh-styleclass-highlight2\">And what about the \u003Cem>solution to the problem\u003C\u002Fem> \u003Cem>and the surprising facts?\u003C\u002Fem> Those are your cliffhanger. If asked about them, refer the caller to the upcoming email\u002Fblog article and celebrate, because you have piqued \u003Cstrong>curiosity\u003C\u002Fstrong> and very likely gained a reader. However, ensure that the email arrives within a reasonable time frame (three days to a maximum of one week).\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Now to the core of your campaign: the email.\u003C\u002Fp>\n\u003Ch3>3. Surprise Them with the Subject Line.\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Think like your client:\u003C\u002Fstrong> Would you open an email from someone you don&#8217;t really know if the subject line reads \u003Cem>&#8220;News from system integrator XY&#8221;\u003C\u002Fem>? Subjects like &#8220;Your requested info&#8221; or &#8220;Our phone conversation&#8221; are also abused far too often by spammers and no longer inspire confidence. Take the time needed to put yourself in your client&#8217;s shoes. Reference the topics discussed during your phone call, perhaps as a provocative question, or share a few hard facts straight away:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>3x more seniors online on mobile\u003C\u002Fli>\n\u003Cli>Who says you&#8217;re too old for the internet?\u003C\u002Fli>\n\u003Cli>Seniors are happier online\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>4. Deliver on a Promise.\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Not a trick, but a matter of diligence:\u003C\u002Fstrong> As the creator of your campaign, your email must align with your overall client outreach; otherwise, the recipient will hardly remember you. Even so, they will likely have only a vague recollection of your conversation. That is why it is essential to briefly recap what it was about:\u003C\u002Fp>\n\u003Cp>\u003Cem>Dear Mr. Müller,\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cem>As \u003Cstrong>promised during our phone call on {DATUM}\u003C\u002Fstrong>, here is the link to our blog article. You will be surprised at how much time seniors spend online using mobile devices today, and how frequently they do so. But do they know enough to avoid unexpected cost traps? What about security—is access regulated and traceable? Naturally, in times like these, this cannot be overlooked, and it comes with a certain degree of responsibility. \u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cem>At Sample Company, we have been offering secure, efficient guest WiFi solutions for XY years, which are already in use in numerous senior care facilities and comply with GDPR regulations. Due to current high demand, we are running an attractive special promotion that is ideally suited to your facility. I would be pleased to get in touch with you for a brief, complimentary consultation.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>Your email could look something like this. Ready to send?\u003C\u002Fp>\n\u003Cp>\u003Cstrong>HOLD ON, not yet! First, you need to take a few steps to increase your chances of being read. It would be an absolute shame if your carefully crafted email were to fall victim to the spam filter.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>5. Avoid These Two Traps.\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>The spam folder:\u003C\u002Fstrong> You have IT professionals on board—put them to work! Every email is inspected by servers and spam filters to determine whether it belongs in the inbox or the junk folder. Work with your technical team to ensure that your email complies with standardized authentication criteria such as DomainKeys or SPF, preventing it from being filtered out because of technical issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Unsolicited advertising:\u003C\u002Fstrong> Cold outreach has become substantially more difficult in recent years, especially in the B2C segment, but also in B2B. Cold emailing (reaching out without an existing customer relationship) is fundamentally prohibited, and marketing phone calls may only be made if the recipient would &#8220;presumably&#8221; consent because they are receiving information relevant to them.\u003C\u002Fp>\n\u003Cp>For us marketers, this by no means implies abandoning email and telephone as powerful marketing instruments. Rather, it means playing by the rules. We ensure that recipients gladly consent to receiving emails. For the aforementioned blog post on seniors online, you hopefully remembered to obtain \u003Cem>implicit consent\u003C\u002Fem> to send the link once the article was published.\u003C\u002Fp>\n",{"name":487,"id":488,"fields":489},"acf\u002Fmedia","acf\u002Fmedia_6af3fe81ea821",{"width":490,"image":491},12,{"id":492,"title":493,"filename":494,"filesize":495,"url":496,"link":497,"alt":498,"author":499,"description":11,"caption":11,"name":500,"status":501,"uploaded_to":502,"date":503,"modified":503,"mime_type":504,"type":505,"subtype":506,"width":507,"height":508,"orientation":509,"sizes":510},9025,"Time,Timing,Punctual,Schedule,Management,Concept","shutterstock_448523395.jpg",496509,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fshutterstock_448523395.jpg","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002F6-tipps-fuer-erfolgreiche-neuakquise\u002Ftimetimingpunctualschedulemanagementconcept\u002F","Schreibtis mit Laptop und Hände, die auf Tastatur tippen, im Vordergrund ein Uhrsymbol","2","timetimingpunctualschedulemanagementconcept","inherit",9024,"2026-09-30 13:23:47","image\u002Fjpeg","image","jpeg",1000,500,"landscape",{"thumbnail":496,"thumbnail-width":511,"thumbnail-height":512,"medium":513,"medium-width":514,"medium-height":511,"medium_large":515,"medium_large-width":516,"medium_large-height":517,"large":496,"large-width":507,"large-height":508,"1536x1536":496,"1536x1536-width":507,"1536x1536-height":508,"2048x2048":496,"2048x2048-width":507,"2048x2048-height":508,"2600x2600":496,"2600x2600-width":507,"2600x2600-height":508},150,75,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fshutterstock_448523395-300x150.jpg",300,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fshutterstock_448523395-768x384.jpg",768,384,{"name":481,"id":519,"fields":520},"acf\u002Fwysiwyg_6af3fe81eba82",{"variant":484,"border":468,"wysiwyg":521},"\u003Ch2>6. Pay Attention to Timing.\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>Email open rates vary significantly depending on the day of the week\u003C\u002Fstrong>. Timing is therefore a critical success factor for any mailing campaign. While everyday office work is becoming increasingly flexible and mobile, statistics indicate that most emails are still viewed in the \u003Cstrong>morning\u003C\u002Fstrong>. In the B2B sector, the \u003Cem>first half of the week\u003C\u002Fem> is generally considered more effective. Monday, however, tends to perform poorly. Overloaded inboxes mean that unsolicited promotional emails are more likely to end up in the trash than on, say, a \u003Cstrong>Tuesday\u003C\u002Fstrong>. Tuesday boasts the highest open rates, closely followed by \u003Cstrong>Wednesday\u003C\u002Fstrong>. Sending emails on Friday afternoon is a particularly bad idea, as the message will most likely sit unread in the inbox over the weekend and already feel &#8220;outdated&#8221; by Monday.\u003C\u002Fp>\n\u003Cp>With these \u003Cem>6 tips\u003C\u002Fem>, you have not only set up a \u003Cstrong>legally compliant cold outreach campaign\u003C\u002Fstrong>, but also created valuable material for your \u003Cem>content marketing\u003C\u002Fem>. Publish the article online and share a preview on Facebook, LinkedIn, etc. You can readily repurpose all of this after an appropriate period, updating it as needed. It is remarkable how many new readers can be reached six months or a year down the road. If you also manage to incorporate relevant \u003Cem>buzzwords\u003C\u002Fem> into your blog post, it will help your website climb in search engine rankings.\u003Cbr \u002F>Above all, remember: document everything you do, from the initial phone call to the post-email follow-up. Keep your CRM up to date—every client interaction is another step toward sales success.\u003C\u002Fp>\n",{"quicklinks":523},true,"en_US",{"de_DE":526},{"locale":527,"id":502,"slug":528,"post_title":529,"href":530},"de_DE","6-tipps-fuer-erfolgreiche-neuakquise","6 Tipps für erfolgreiche Neuakquise","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002F6-tipps-fuer-erfolgreiche-neuakquise\u002F",{"self":532,"collection":538,"about":541,"version-history":544,"predecessor-version":547,"wp:attachment":551,"wp:term":554,"curies":558},[533],{"href":534,"targetHints":535},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10958",{"allow":536},[537],"GET",[539],{"href":540},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog",[542],{"href":543},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftypes\u002Fblog",[545],{"count":386,"href":546},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10958\u002Frevisions",[548],{"id":549,"href":550},10960,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10958\u002Frevisions\u002F10960",[552],{"href":553},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10958",[555],{"taxonomy":556,"embeddable":523,"href":557},"category","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10958",[559],{"name":560,"href":561,"templated":523},"wp","https:\u002F\u002Fapi.w.org\u002F{rel}",{"wp:term":563},[564],[565],{"id":472,"link":566,"name":567,"slug":568,"taxonomy":556,"acf":569,"_links":570},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Fsales\u002F","Sales","sales",[],{"self":571,"collection":576,"about":579,"wp:post_type":582,"curies":585},[572],{"href":573,"targetHints":574},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F25",{"allow":575},[537],[577],{"href":578},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories",[580],{"href":581},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftaxonomies\u002Fcategory",[583],{"href":584},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=25",[586],{"name":560,"href":561,"templated":523},[],[589,657,725],{"id":590,"date":591,"date_gmt":591,"guid":592,"modified":594,"modified_gmt":594,"slug":595,"status":462,"type":463,"link":596,"title":597,"content":599,"excerpt":600,"featured_media":379,"template":11,"meta":601,"categories":602,"class_list":603,"blocks":605,"acf":610,"wpml_current_locale":524,"wpml_translations":611,"_links":614,"_embedded":639},10475,"2026-08-21T15:36:04",{"rendered":593},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F","2026-11-09T13:18:01","eu-cra-cyber-resilience-act-part-2","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F",{"rendered":598},"EU CRA – Cyber Resilience Act – Part 2",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],[604,463,475,476,477,478],"post-10475",[606],{"name":481,"id":607,"fields":608},"acf\u002Fwysiwyg_6af3fe7f80d24",{"variant":484,"border":468,"wysiwyg":609},"\u003Ch2>EU CRA obligations from September 11\u003C\u002Fh2>\n\u003Cp>The CRA introduces a reporting obligation starting as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>, which we would like to highlight here.\u003C\u002Fp>\n\u003Ch3>What needs to be reported?\u003C\u002Fh3>\n\u003Cp>– actively exploited vulnerabilities\u003C\u002Fp>\n\u003Cp>– or serious security incidents with an impact on product safety\u003C\u002Fp>\n\u003Cp>must be reported to \u003Cstrong>ENISA\u003C\u002Fstrong> via the Single Reporting Platform (SRP), which then automatically forwards them to the national CSIRT – in Austria, this is \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch3>Deadlines\u003C\u002Fh3>\n\u003Cp>Within 24h: Early warning after becoming aware of the vulnerability\u003C\u002Fp>\n\u003Cp>– Within 72h: More detailed report on the type and scope of the vulnerability, including an initial assessment and possible mitigation measures\u003Cbr \u002F>– A final report must be submitted 14 days after a bug fix or mitigation measure becomes available.\u003Cbr \u002F>– For serious security incidents, a detailed report must be made within one month.\u003Cbr \u002F>– Duty to inform users: Affected users must be informed immediately.\u003C\u002Fp>\n\u003Ch3>User Information Obligation\u003C\u002Fh3>\n\u003Cp>Since 2024, we have been regularly publishing \u003Cstrong>Security Advisories\u003C\u002Fstrong> on our homepage, which list the vulnerabilities that have occurred and been resolved.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\">https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\u003C\u002Fa>\u003C\u002Fp>\n\u003Chr>\n\u003Ch3>Reporting vulnerabilities to us\u003C\u002Fh3>\n\u003Cp>In addition to the mandatory reporting of security gaps\u002Fincidents, we have now officially designated a \u003Cstrong>PSIRT\u003C\u002Fstrong> (Product Security Incident Response Team) to handle vulnerability management.\u003C\u002Fp>\n\u003Cp>You can reach our security team at any time via \u003Ca href=\"mailto:security@iacbox.com\">security@iacbox.com\u003C\u002Fa>. For serious security incidents or vulnerabilities, we ask you to use PGP encryption.\u003C\u002Fp>\n\u003Cp>– Our homepage now also provides a security.txt file: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\u003C\u002Fa>\u003Cbr \u002F>– PGP Key: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Disclosure Policy\u003C\u002Fh3>\n\u003Cp>We have published a Vulnerability Disclosure Policy (VDP) describing our preferred \u003Cstrong>Coordinated Vulnerability Disclosure (CVD)\u003C\u002Fstrong> process. This is intended to give us the opportunity to fix vulnerabilities before they are published and, on the other hand, to establish a timeline within which we will respond.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\">https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Management\u003C\u002Fh3>\n\u003Cp>The IACBOX development team has been managing vulnerabilities for years, particularly those occurring in the third-party dependencies of our product. In the course of CRA compliance, we have further expanded and formalized this process.\u003Cbr \u002F>We produce \u003Cstrong>SBOMs (Software Bill of Materials)\u003C\u002Fstrong> for our software products to identify vulnerabilities in our supply chain quickly and efficiently. Although the SBOM obligation does not come into effect until 2027, it has been an integral part of our software development for some time now in order to ensure effective vulnerability management.\u003C\u002Fp>\n\u003Ch3>Contact\u003C\u002Fh3>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Should you require further information, please contact us.\u003C\u002Fp>\n",{"quicklinks":523,"meta_override":468},{"de_DE":612},{"locale":527,"id":613,"slug":595,"post_title":598,"href":593},8682,{"self":615,"collection":620,"about":622,"version-history":624,"predecessor-version":627,"wp:attachment":631,"wp:term":634,"curies":637},[616],{"href":617,"targetHints":618},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475",{"allow":619},[537],[621],{"href":540},[623],{"href":543},[625],{"count":386,"href":626},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions",[628],{"id":629,"href":630},10476,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions\u002F10476",[632],{"href":633},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10475",[635],{"taxonomy":556,"embeddable":523,"href":636},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10475",[638],{"name":560,"href":561,"templated":523},{"wp:term":640},[641],[642],{"id":472,"link":566,"name":567,"slug":568,"taxonomy":556,"acf":643,"_links":644},[],{"self":645,"collection":649,"about":651,"wp:post_type":653,"curies":655},[646],{"href":573,"targetHints":647},{"allow":648},[537],[650],{"href":578},[652],{"href":581},[654],{"href":584},[656],{"name":560,"href":561,"templated":523},{"id":658,"date":659,"date_gmt":659,"guid":660,"modified":662,"modified_gmt":662,"slug":663,"status":462,"type":463,"link":664,"title":665,"content":667,"excerpt":668,"featured_media":379,"template":11,"meta":669,"categories":670,"class_list":671,"blocks":673,"acf":678,"wpml_current_locale":524,"wpml_translations":679,"_links":682,"_embedded":707},10473,"2026-08-13T09:48:03",{"rendered":661},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F","2026-11-09T13:17:59","eu-cra-cyber-resilience-act","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F",{"rendered":666},"EU CRA – Cyber Resilience Act",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],[672,463,475,476,477,478],"post-10473",[674],{"name":481,"id":675,"fields":676},"acf\u002Fwysiwyg_6af3fe7f8c866",{"variant":484,"border":468,"wysiwyg":677},"\u003Cp>In this blog series, we want to keep you up to date on the implementation of the \u003Cstrong>Cyber Resilience Act (CRA)\u003C\u002Fstrong> for IACBOX.\u003C\u002Fp>\n\u003Ch2>Overview\u003C\u002Fh2>\n\u003Cp>The CRA is an EU-wide regulation (EU 2024\u002F2847) that applies to \u003Cstrong>all products with digital elements\u003C\u002Fstrong>. The only exceptions are products that are already subject to other\u002Fstricter regulations in areas such as medical devices, automotive, etc.\u003C\u002Fp>\n\u003Cp>Key CRA Points:\u003Cbr \u002F>– As an EU regulation, it enters into force directly and does not require national transposition (unlike NIS2).\u003Cbr \u002F>– The product must be developed through a secure development lifecycle and maintained accordingly.\u003Cbr \u002F>– Security updates must be provided promptly and free of charge for the expected product lifetime of at least 5 years.\u003Cbr \u002F>– Updates must remain available for 10 years.\u003Cbr \u002F>– Pure SaaS products are also exempt, provided that no other on-premises products depend on them. This means that cloud services such as the IACBOX licensing and update server also fall within the scope of the CRA.\u003C\u002Fp>\n\u003Ch2>Timeline\u003C\u002Fh2>\n\u003Cp>– The CRA already entered into force in December 2024.\u003Cbr \u002F>– However, there is a transition period until December 11, 2027. From that date forward, affected products may only be placed on the EU market if they are CRA-compliant and bear the CE marking.\u003Cbr \u002F>– Legacy products already in operation are exempt from the essential requirements and the CE marking obligation; however, reporting obligations still apply.\u003Cbr \u002F>– The initial obligations take effect as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>. Actively exploited vulnerabilities or severe security incidents must be reported to ENISA, which will automatically notify the competent national CSIRT—in Austria, \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2>Categorization\u003C\u002Fh2>\n\u003Cp>The CRA divides products into several categories with differing requirements.\u003Cbr \u002F>– \u003Cstrong>Standard\u003C\u002Fstrong> – Products with digital elements: the majority of offered products with lower cybersecurity risk – self-assessment of CRA compliance\u003Cbr \u002F>– \u003Cstrong>Important products\u003C\u002Fstrong>\u003Cbr \u002F>– Subgroup \u003Cstrong>Class I\u003C\u002Fstrong>: Self-assessment of CRA compliance when applying a harmonized standard (these are currently (Aug 2026) still pending!) or a notified body must assess CRA conformity\u003Cbr \u002F>– Subgroup \u003Cstrong>Class II\u003C\u002Fstrong>: Hypervisors, intrusion detection\u002Fprevention systems, firewalls, products whose primary functions are designed for security. A notified body must assess CRA conformity\u003Cbr \u002F>– \u003Cstrong>Critical products\u003C\u002Fstrong>: Hardware security, smart cards, secure elements, etc.\u003C\u002Fp>\n\u003Cp>As a networking product, IACBOX falls into the category of “Important products – Class I”, and we are aiming for a self-assessment based on a harmonized standard, provided one is available in time.\u003C\u002Fp>\n\u003Ch2>IACBOX Roadmap\u003C\u002Fh2>\n\u003Cp>– The current versions v24 and v26 are still based on our proven proprietary Linux platform. After December 2027, these versions will only receive security updates and bug fixes that do not represent substantial modifications.\u003Cbr \u002F>– The first CRA-compliant version will be v27, scheduled for late 2027 and built on a new Linux platform to meet the stringent requirements more efficiently.\u003C\u002Fp>\n\u003Ch2>Contact\u003C\u002Fh2>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Please contact us if you require further information.\u003C\u002Fp>\n",{"quicklinks":523},{"de_DE":680},{"locale":527,"id":681,"slug":663,"post_title":666,"href":661},8683,{"self":683,"collection":688,"about":690,"version-history":692,"predecessor-version":695,"wp:attachment":699,"wp:term":702,"curies":705},[684],{"href":685,"targetHints":686},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473",{"allow":687},[537],[689],{"href":540},[691],{"href":543},[693],{"count":386,"href":694},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions",[696],{"id":697,"href":698},10474,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions\u002F10474",[700],{"href":701},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10473",[703],{"taxonomy":556,"embeddable":523,"href":704},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10473",[706],{"name":560,"href":561,"templated":523},{"wp:term":708},[709],[710],{"id":472,"link":566,"name":567,"slug":568,"taxonomy":556,"acf":711,"_links":712},[],{"self":713,"collection":717,"about":719,"wp:post_type":721,"curies":723},[714],{"href":573,"targetHints":715},{"allow":716},[537],[718],{"href":578},[720],{"href":581},[722],{"href":584},[724],{"name":560,"href":561,"templated":523},{"id":726,"date":727,"date_gmt":727,"guid":728,"modified":730,"modified_gmt":730,"slug":731,"status":462,"type":463,"link":732,"title":733,"content":735,"excerpt":736,"featured_media":379,"template":11,"meta":737,"categories":738,"class_list":740,"blocks":743,"acf":754,"wpml_current_locale":524,"wpml_translations":755,"_links":761,"_embedded":786},10482,"2026-07-20T13:04:29",{"rendered":729},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F","2026-11-09T14:03:04","why-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F",{"rendered":734},"Why Multi-Tenant Is Becoming the Logical Evolution for Many IT Organizations",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[739],26,[741,463,475,476,477,742],"post-10482","category-talk",[744],{"name":481,"id":745,"fields":746},"acf\u002Fwysiwyg_6af3fe7f994af",{"variant":484,"border":468,"wysiwyg":747,"ctas":748,"link":753},"\u003Cp>Today, many IT organizations do not have a technology problem. They have a scaling problem.\u003C\u002Fp>\n\u003Cp>New locations are established. New customers are added. New projects successfully go live. However, the real challenge only begins afterward: How can an increasing number of mutually independent organizations be operated efficiently over the long term without administrative and operational overhead growing at the same rate?\u003C\u002Fp>\n\u003Cp>This is precisely the question currently facing managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises.\u003C\u002Fp>\n\u003Ch2>The Real Challenge Begins After Go-Live\u003C\u002Fh2>\n\u003Cp>Today, a new deployment is rarely the issue.\u003C\u002Fp>\n\u003Cp>A site is set up, the captive portal is configured, and commissioning is completed.\u003C\u002Fp>\n\u003Cp>The real work only begins afterward: users must be managed, software updated, policies adjusted, and support tickets resolved. Each additional customer or site brings its own requirements, responsibilities, and processes.\u003C\u002Fp>\n\u003Cp>With ten installations, this overhead is hardly noticeable. With a hundred, it dominates everyday operations.\u003C\u002Fp>\n\u003Ch2>A Pattern Repeating Across Industries\u003C\u002Fh2>\n\u003Cp>In recent years, we have encountered this pattern time and again across numerous discussions with partners and customers—regardless of whether they operate in managed services, education, or hospitality.\u003C\u002Fp>\n\u003Cp>A municipal data center manages approximately 50 schools. Each school requires its own user management, custom settings, and the ability to operate autonomously. At the same time, security policies must be enforced centrally, and visibility across all sites must be maintained. A typical case, not an isolated one.\u003C\u002Fp>\n\u003Cp>A hotel group faces a similar challenge. Each hotel needs to operate autonomously without sacrificing centralized standards and shared management.\u003C\u002Fp>\n\u003Cp>Managed service providers experience the exact same trend, only in an intensified form. Those managing ten customers know every configuration in detail and calculate their overhead per customer accordingly. When that same provider grows to fifty customers, it is not just the number of installations that increases, but also update cycles, support tickets, and escalation paths. The original calculation per customer no longer holds up: revenue grows linearly, while internal overhead scales faster.\u003C\u002Fp>\n\u003Cp>It is precisely at this point that margins begin to shrink for many providers, even as the business appears to grow from the outside.\u003C\u002Fp>\n\u003Cp>The industries differ. The pattern remains the same.\u003C\u002Fp>\n\u003Ch2>Growth Changes the Operating Model\u003C\u002Fh2>\n\u003Cp>In response, many organizations invest in more powerful infrastructure, new features, or additional staff.\u003C\u002Fp>\n\u003Cp>Far less often is it questioned whether the operating model itself still fits the organization&#8217;s scale. This is where the primary bottleneck typically emerges: when every new customer adds administrative overhead, it is not just the business that grows—complexity increases as well.\u003C\u002Fp>\n\u003Cp>Hiring more staff may alleviate this bottleneck in the short term. In the long run, however, what scales most is administrative overhead, not the business.\u003C\u002Fp>\n\u003Ch2>Why Multi-Tenant Is Moving Into Focus\u003C\u002Fh2>\n\u003Cp>As organizations expand, a fundamental question arises with increasing urgency: does every organization really need to operate its own management platform? Or is there a more efficient way to manage many segregated organizations centrally without compromising their autonomy?\u003C\u002Fp>\n\u003Cp>This is precisely why Multi-Tenant is gaining importance—not as a new buzzword or short-lived trend, but as an answer to operational requirements driven by the growth of modern IT organizations.\u003C\u002Fp>\n\u003Cp>For managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises, Multi-Tenant is increasingly becoming a strategic decision.\u003C\u002Fp>\n\u003Cp>Today, the crucial question is no longer whether Multi-Tenant makes sense. It is: at what scale does the traditional operating model cease to support growth and instead become the limiting factor?\u003C\u002Fp>\n\u003Ch2>IACBOX Multi-Tenant Is in Its Final Stages\u003C\u002Fh2>\n\u003Cp>It is precisely to address these requirements that we are currently developing IACBOX Multi-Tenant. It will allow multiple segregated customers, sites, or organizations to be managed centrally via a single platform—without sacrificing their autonomy.\u003C\u002Fp>\n\u003Cp>Development is already in its final stages. If you are facing similar challenges or would like to learn more about the architecture and intended use cases at an early stage, feel free to get in touch with us.\u003C\u002Fp>\n",[749],{"link":750},{"title":751,"url":752,"target":11},"Learn More About IACBOX Multi-Tenant","#request-demo",{"title":751,"url":752,"target":11},{"quicklinks":523},{"de_DE":756},{"locale":527,"id":757,"slug":758,"post_title":759,"href":760},8684,"warum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird","Warum Multi-Tenant für viele IT-Organisationen zur logischen Entwicklung wird","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwarum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird\u002F",{"self":762,"collection":767,"about":769,"version-history":771,"predecessor-version":774,"wp:attachment":778,"wp:term":781,"curies":784},[763],{"href":764,"targetHints":765},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482",{"allow":766},[537],[768],{"href":540},[770],{"href":543},[772],{"count":386,"href":773},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions",[775],{"id":776,"href":777},10483,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions\u002F10483",[779],{"href":780},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10482",[782],{"taxonomy":556,"embeddable":523,"href":783},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10482",[785],{"name":560,"href":561,"templated":523},{"wp:term":787},[788],[789],{"id":739,"link":790,"name":791,"slug":792,"taxonomy":556,"acf":793,"_links":794},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Ftalk\u002F","Talk","talk",[],{"self":795,"collection":800,"about":802,"wp:post_type":804,"curies":807},[796],{"href":797,"targetHints":798},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F26",{"allow":799},[537],[801],{"href":578},[803],{"href":581},[805],{"href":806},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=26",[808],{"name":560,"href":561,"templated":523},1794375326109]