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The result is unsatisfactory situations like those with mobile provider XY, where the new customer gets the brand-new smartphone as a bonus with a super-attractive tariff, while you, as a long-standing customer – effectively as a reward for your loyalty – are stuck with the old model, pay more, and get less in return.\u003C\u002Fp>\n\u003Cp>It is obvious how little business sense this approach makes, especially since the existing customer is \u003Cstrong>significantly more attractive\u003C\u002Fstrong> than a new one for several other reasons:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>A \u003Cstrong>business relationship\u003C\u002Fstrong> already exists with all contact details.\u003C\u002Fli>\n\u003Cli>You can \u003Cem>contact them with offers without risk of legal warnings\u003C\u002Fem>, and they\u003C\u002Fli>\n\u003Cli>have hopefully already built up \u003Cstrong>trust\u003C\u002Fstrong> in your performance.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Thus, it no longer matters for the purchase whether a provider is listed on \u003Cem>cheap-is-cool.com\u003C\u002Fem> who charges a few euros less. Often the customer doesn’t even search anymore; they already know what you have and \u003Cstrong>simply order\u003C\u002Fstrong> from you. And if, like yours, they have also \u003Cem>installed and integrated software\u003C\u002Fem>, the power of facts helps with customer retention almost automatically.\u003C\u002Fp>\n\u003Ch2 class=\"morebox bh-styleclass-highlight bh-styleclass-highlight2 teasertext\">Use this to your advantage and run periodic EXISTING CUSTOMER CAMPAIGNS.\u003C\u002Fh2>\n\u003Cp>Are you motivated now to give your existing base some attention again?\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Let’s go!\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cem>Here are six important tips\u003C\u002Fem> to keep your existing customers happy in the long term and keep the cash register ringing sustainably:\u003C\u002Fp>\n\u003Ch2>1. Stay on the ball.\u003C\u002Fh2>\n\u003Cp>When it comes to existing customers: \u003Cstrong>proximity is capital\u003C\u002Fstrong>. Put it to work, because just like monetary capital, it loses value if it just sits around. Use every reasonable opportunity to contact your customer: send a \u003Cstrong>newsletter\u003C\u002Fstrong>, an \u003Cem>email\u003C\u002Fem>, call them, or drop by if you are in the area. But maintain a balance – ensure that your \u003Cstrong>information\u003C\u002Fstrong> is \u003Cstrong>targeted\u003C\u002Fstrong> and represents \u003Cstrong>added value\u003C\u002Fstrong> for your customer, not annoying spam. You can read tips on this here.\u003C\u002Fp>\n\u003Cp>Ideal opportunities are topics that are currently dominating the media, such as:\u003C\u002Fp>\n\u003Cp class=\"teasertext\">\u003Cem>Trending topic: GDPR \u002F Deadline May 25, 2018 – What’s in store for WiFi hotspot operators?\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch2>2. Take a coordinated approach.\u003C\u002Fh2>\n\u003Cp>Create an attractive \u003Cstrong>campaign for your topic\u003C\u002Fstrong>. You know the drill: traditionally, you write an email and send it to targeted recipients. Include a so-called \u003Cem>Call to Action\u003C\u002Fem> in the email – an element that allows the customer to \u003Cstrong>react immediately\u003C\u002Fstrong> if interested, to get more information, to arrange a consultation, or even to order right away.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>ATTENTION\u003C\u002Fstrong>: The \u003Cem>Call to Action\u003C\u002Fem> must match the offer. Are you launching a high-priced product that requires explanation? Then it probably makes little sense to place a \u003Cem>“Buy now” button\u003C\u002Fem> at the very top of the email. You might prefer to work with \u003Cem>“Request consultation”\u003C\u002Fem>. If it is an add-on for an existing product with a moderate price, \u003Cem>“Order now”\u003C\u002Fem> can certainly make sense. However, ensure that the button leads to a landing page where the product is \u003Cstrong>offered and ready to order with a fixed price\u003C\u002Fstrong>, because after such a click, few customers will want to dig through confusing shop pages with search filters; they simply expect that you have understood what they are interested in.\u003C\u002Fp>\n\u003Cp>If the sale is not made via the shop but through \u003Cstrong>personal consultation\u003C\u002Fstrong>, it is recommended to link the button with a \u003Cem>mailto link\u003C\u002Fem>. Most word processing programs can do this. Remember to fill in the subject line of the email form descriptively so that you can clearly assign the email to the campaign. Pre-formulate a short request in the text, such as \u003Cstrong>“Yes, I would like to know more about the Privacy Toolkit, please contact me!”\u003C\u002Fstrong>\u003C\u002Fp>\n",{"name":491,"id":492,"fields":493},"acf\u002Fmedia","acf\u002Fmedia_6af3fe81d3aa5",{"width":494,"image":495},12,{"id":496,"title":497,"filename":498,"filesize":499,"url":500,"link":501,"alt":502,"author":503,"description":11,"caption":11,"name":497,"status":504,"uploaded_to":505,"date":506,"modified":506,"mime_type":507,"type":508,"subtype":509,"width":510,"height":511,"orientation":512,"sizes":513},9020,"pexels-jeshootscom-714701","pexels-jeshootscom-714701.jpg",137364,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fpexels-jeshootscom-714701.jpg","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002F6-tipps-fuer-mehr-umsatz-mit-bestandskunden\u002Fpexels-jeshootscom-714701\u002F","Arbeitsplatz mit Laptop und Wecker","2","inherit",9019,"2026-09-30 13:23:38","image\u002Fjpeg","image","jpeg",1280,853,"landscape",{"thumbnail":500,"thumbnail-width":514,"thumbnail-height":515,"medium":516,"medium-width":517,"medium-height":518,"medium_large":519,"medium_large-width":520,"medium_large-height":521,"large":522,"large-width":523,"large-height":524,"1536x1536":500,"1536x1536-width":510,"1536x1536-height":511,"2048x2048":500,"2048x2048-width":510,"2048x2048-height":511,"2600x2600":500,"2600x2600-width":510,"2600x2600-height":511},150,100,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fpexels-jeshootscom-714701-300x200.jpg",300,200,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fpexels-jeshootscom-714701-768x512.jpg",768,512,"https:\u002F\u002Fcms2.iacbox.com\u002Fdocuments\u002Fpexels-jeshootscom-714701-1024x682.jpg",1024,682,{"name":481,"id":526,"fields":527},"acf\u002Fwysiwyg_6af3fe81d495f",{"variant":484,"border":468,"wysiwyg":528},"\u003Ch2>3. Don’t waste time.\u003C\u002Fh2>\n\u003Cp>Ideally, you will then have a few responses that explicitly asked for a personal appointment. Process these immediately – because once the customer has made a decision, you should never let this positive moment pass unused.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>PRO TIP from sales practice:\u003C\u002Fstrong> It is amazing how many signals of buying interest are repeatedly overlooked\u002Fignored by sales teams or \u003Cstrong>left sitting\u003C\u002Fstrong> until the customer has \u003Cem>lost interest or bought elsewhere\u003C\u002Fem>. Don’t make this mistake – \u003Cstrong>always respond IMMEDIATELY\u003C\u002Fstrong> to active inquiries – that’s how you stay ahead of the competition!\u003C\u002Fp>\n\u003Ch2>4. Be consistent.\u003C\u002Fh2>\n\u003Cp>And what about all those who \u003Cstrong>didn’t get back to you\u003C\u002Fstrong>? At an appropriate interval, neither too long nor too short (between three and five days is ideal), follow up by phone with \u003Cstrong>all\u003C\u002Fstrong> \u003Cem>recipients who didn’t respond\u003C\u002Fem>. You put a lot of effort into the email and the presentation of the offer; it shouldn’t go to waste. If colleagues joke that two-thirds of the effort is wasted anyway, they just don’t know which third, stay calm. That is nothing more than an excuse for inactivity. You can easily reverse the ratio if you only proceed \u003Cstrong>purposefully and consistently\u003C\u002Fstrong> enough. The right proverb is: \u003Cem>“No pain, no gain!”\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch2>5. Don’t be afraid of emotions.\u003C\u002Fh2>\n\u003Cp>What place do \u003Cstrong>emotions have in digital business\u003C\u002Fstrong>? More than you might think. While a romantic mood is unlikely to arise when talking about the General Data Protection Regulation, a frustrated one might. Nevertheless, you should definitely keep talking – because these are also emotions that help you sell. While your competitor practices supposedly noble restraint “because nobody wants to hear it anymore,” you can rub your hands \u003Cstrong>and write orders\u003C\u002Fstrong>. Because the general level of annoyance ensures that \u003Cem>none of your customers will forget what comes into force on May 25\u003C\u002Fem>. You just need to be there for them when they decide to do something now to avoid fearing negative consequences. Fear, after all, is also an emotion.\u003C\u002Fp>\n\u003Cp class=\"teasertext\">\u003Cstrong>Formulate creatively\u003C\u002Fstrong>, even provocatively or ironically – but in any case, stir up \u003Cstrong>emotions\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Go all out on this topic, whether on the phone or in the text of the email:\u003C\u002Fp>\n\u003Cp class=\"teasertext\">\u003Cem>The GDPR becomes mandatory from May 25, 2018 – did you know how high the fines are for violations? To what extent are you prepared for May 25? – What if on May 26 some smart aleck comes along and asks what data you store about them, who it is passed on to, and how they can have it deleted? – Do you want to feed data protection lawyers?\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch2>6. Be a consultant and expert for your customers.\u003C\u002Fh2>\n\u003Cp>In the B2B sector in particular, your customer expects expertise from you. Don’t miss any opportunity to shine as a \u003Cstrong>specialist in your field\u003C\u002Fstrong>. This takes work, as you have to research, stay up to date, and always have a good overview. But it’s worth it and it’s also fun: the more you know about your industry and\u002For niche, the more confidently you appear to customers, and the more welcome your visits and offers will be. And all of this will be expressed in a \u003Cstrong>noticeable increase in revenue\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp class=\"teasertext\">Therefore, inform yourself comprehensively, observe what the competition is doing, and stand by your customer’s side. Regarding our GDPR topic, there is a good overview \u003Ca title=\"Privacy Toolkit\" target=\"_blank\">here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>With these 6 tips, you should be able to significantly increase the success of your existing customer campaign. Be sure to check this and document the success. This way, you can track successful measures and apply the experience to further actions.\u003C\u002Fp>\n\u003Cp>Here you can find helpful tips on the topic of new customer acquisition:\u003Cbr \u002F>\u003Ca href=\"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Fwinning-new-customers-with-cold-calling\u002F\">Hunting for new customers with telephone acquisition\u003C\u002Fa>\u003C\u002Fp>\n",{"quicklinks":530},true,"en_US",{"de_DE":533},{"locale":534,"id":505,"slug":535,"post_title":536,"href":537},"de_DE","6-tipps-fuer-mehr-umsatz-mit-bestandskunden","6 Tipps für mehr Umsatz mit Bestandskunden","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002F6-tipps-fuer-mehr-umsatz-mit-bestandskunden\u002F",{"self":539,"collection":545,"about":548,"version-history":551,"predecessor-version":554,"wp:attachment":558,"wp:term":561,"curies":565},[540],{"href":541,"targetHints":542},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10966",{"allow":543},[544],"GET",[546],{"href":547},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog",[549],{"href":550},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftypes\u002Fblog",[552],{"count":386,"href":553},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10966\u002Frevisions",[555],{"id":556,"href":557},10967,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10966\u002Frevisions\u002F10967",[559],{"href":560},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10966",[562],{"taxonomy":563,"embeddable":530,"href":564},"category","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10966",[566],{"name":567,"href":568,"templated":530},"wp","https:\u002F\u002Fapi.w.org\u002F{rel}",{"wp:term":570},[571],[572],{"id":472,"link":573,"name":574,"slug":575,"taxonomy":563,"acf":576,"_links":577},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Fsales\u002F","Sales","sales",[],{"self":578,"collection":583,"about":586,"wp:post_type":589,"curies":592},[579],{"href":580,"targetHints":581},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F25",{"allow":582},[544],[584],{"href":585},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories",[587],{"href":588},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Ftaxonomies\u002Fcategory",[590],{"href":591},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=25",[593],{"name":567,"href":568,"templated":530},[],[596,664,732],{"id":597,"date":598,"date_gmt":598,"guid":599,"modified":601,"modified_gmt":601,"slug":602,"status":462,"type":463,"link":603,"title":604,"content":606,"excerpt":607,"featured_media":379,"template":11,"meta":608,"categories":609,"class_list":610,"blocks":612,"acf":617,"wpml_current_locale":531,"wpml_translations":618,"_links":621,"_embedded":646},10475,"2026-08-21T15:36:04",{"rendered":600},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F","2026-11-09T13:18:01","eu-cra-cyber-resilience-act-part-2","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act-part-2\u002F",{"rendered":605},"EU CRA – Cyber Resilience Act – Part 2",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],[611,463,475,476,477,478],"post-10475",[613],{"name":481,"id":614,"fields":615},"acf\u002Fwysiwyg_6af3fe7f80d24",{"variant":484,"border":468,"wysiwyg":616},"\u003Ch2>EU CRA obligations from September 11\u003C\u002Fh2>\n\u003Cp>The CRA introduces a reporting obligation starting as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>, which we would like to highlight here.\u003C\u002Fp>\n\u003Ch3>What needs to be reported?\u003C\u002Fh3>\n\u003Cp>– actively exploited vulnerabilities\u003C\u002Fp>\n\u003Cp>– or serious security incidents with an impact on product safety\u003C\u002Fp>\n\u003Cp>must be reported to \u003Cstrong>ENISA\u003C\u002Fstrong> via the Single Reporting Platform (SRP), which then automatically forwards them to the national CSIRT – in Austria, this is \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch3>Deadlines\u003C\u002Fh3>\n\u003Cp>Within 24h: Early warning after becoming aware of the vulnerability\u003C\u002Fp>\n\u003Cp>– Within 72h: More detailed report on the type and scope of the vulnerability, including an initial assessment and possible mitigation measures\u003Cbr \u002F>– A final report must be submitted 14 days after a bug fix or mitigation measure becomes available.\u003Cbr \u002F>– For serious security incidents, a detailed report must be made within one month.\u003Cbr \u002F>– Duty to inform users: Affected users must be informed immediately.\u003C\u002Fp>\n\u003Ch3>User Information Obligation\u003C\u002Fh3>\n\u003Cp>Since 2024, we have been regularly publishing \u003Cstrong>Security Advisories\u003C\u002Fstrong> on our homepage, which list the vulnerabilities that have occurred and been resolved.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\">https:\u002F\u002Fwww.iacbox.com\u002Fwissen\u002Fsecurity-advisories\u002F\u003C\u002Fa>\u003C\u002Fp>\n\u003Chr>\n\u003Ch3>Reporting vulnerabilities to us\u003C\u002Fh3>\n\u003Cp>In addition to the mandatory reporting of security gaps\u002Fincidents, we have now officially designated a \u003Cstrong>PSIRT\u003C\u002Fstrong> (Product Security Incident Response Team) to handle vulnerability management.\u003C\u002Fp>\n\u003Cp>You can reach our security team at any time via \u003Ca href=\"mailto:security@iacbox.com\">security@iacbox.com\u003C\u002Fa>. For serious security incidents or vulnerabilities, we ask you to use PGP encryption.\u003C\u002Fp>\n\u003Cp>– Our homepage now also provides a security.txt file: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity.txt\u003C\u002Fa>\u003Cbr \u002F>– PGP Key: \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\">https:\u002F\u002Fwww.iacbox.com\u002F.well-known\u002Fsecurity-pub.asc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Disclosure Policy\u003C\u002Fh3>\n\u003Cp>We have published a Vulnerability Disclosure Policy (VDP) describing our preferred \u003Cstrong>Coordinated Vulnerability Disclosure (CVD)\u003C\u002Fstrong> process. This is intended to give us the opportunity to fix vulnerabilities before they are published and, on the other hand, to establish a timeline within which we will respond.\u003C\u002Fp>\n\u003Cp>– \u003Ca href=\"https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\">https:\u002F\u002Fwww.iacbox.com\u002Fiacbox-vdp.txt\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Vulnerability Management\u003C\u002Fh3>\n\u003Cp>The IACBOX development team has been managing vulnerabilities for years, particularly those occurring in the third-party dependencies of our product. In the course of CRA compliance, we have further expanded and formalized this process.\u003Cbr \u002F>We produce \u003Cstrong>SBOMs (Software Bill of Materials)\u003C\u002Fstrong> for our software products to identify vulnerabilities in our supply chain quickly and efficiently. Although the SBOM obligation does not come into effect until 2027, it has been an integral part of our software development for some time now in order to ensure effective vulnerability management.\u003C\u002Fp>\n\u003Ch3>Contact\u003C\u002Fh3>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Should you require further information, please contact us.\u003C\u002Fp>\n",{"quicklinks":530,"meta_override":468},{"de_DE":619},{"locale":534,"id":620,"slug":602,"post_title":605,"href":600},8682,{"self":622,"collection":627,"about":629,"version-history":631,"predecessor-version":634,"wp:attachment":638,"wp:term":641,"curies":644},[623],{"href":624,"targetHints":625},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475",{"allow":626},[544],[628],{"href":547},[630],{"href":550},[632],{"count":386,"href":633},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions",[635],{"id":636,"href":637},10476,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10475\u002Frevisions\u002F10476",[639],{"href":640},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10475",[642],{"taxonomy":563,"embeddable":530,"href":643},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10475",[645],{"name":567,"href":568,"templated":530},{"wp:term":647},[648],[649],{"id":472,"link":573,"name":574,"slug":575,"taxonomy":563,"acf":650,"_links":651},[],{"self":652,"collection":656,"about":658,"wp:post_type":660,"curies":662},[653],{"href":580,"targetHints":654},{"allow":655},[544],[657],{"href":585},[659],{"href":588},[661],{"href":591},[663],{"name":567,"href":568,"templated":530},{"id":665,"date":666,"date_gmt":666,"guid":667,"modified":669,"modified_gmt":669,"slug":670,"status":462,"type":463,"link":671,"title":672,"content":674,"excerpt":675,"featured_media":379,"template":11,"meta":676,"categories":677,"class_list":678,"blocks":680,"acf":685,"wpml_current_locale":531,"wpml_translations":686,"_links":689,"_embedded":714},10473,"2026-08-13T09:48:03",{"rendered":668},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F","2026-11-09T13:17:59","eu-cra-cyber-resilience-act","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Feu-cra-cyber-resilience-act\u002F",{"rendered":673},"EU CRA – Cyber Resilience Act",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[472],[679,463,475,476,477,478],"post-10473",[681],{"name":481,"id":682,"fields":683},"acf\u002Fwysiwyg_6af3fe7f8c866",{"variant":484,"border":468,"wysiwyg":684},"\u003Cp>In this blog series, we want to keep you up to date on the implementation of the \u003Cstrong>Cyber Resilience Act (CRA)\u003C\u002Fstrong> for IACBOX.\u003C\u002Fp>\n\u003Ch2>Overview\u003C\u002Fh2>\n\u003Cp>The CRA is an EU-wide regulation (EU 2024\u002F2847) that applies to \u003Cstrong>all products with digital elements\u003C\u002Fstrong>. The only exceptions are products that are already subject to other\u002Fstricter regulations in areas such as medical devices, automotive, etc.\u003C\u002Fp>\n\u003Cp>Key CRA Points:\u003Cbr \u002F>– As an EU regulation, it enters into force directly and does not require national transposition (unlike NIS2).\u003Cbr \u002F>– The product must be developed through a secure development lifecycle and maintained accordingly.\u003Cbr \u002F>– Security updates must be provided promptly and free of charge for the expected product lifetime of at least 5 years.\u003Cbr \u002F>– Updates must remain available for 10 years.\u003Cbr \u002F>– Pure SaaS products are also exempt, provided that no other on-premises products depend on them. This means that cloud services such as the IACBOX licensing and update server also fall within the scope of the CRA.\u003C\u002Fp>\n\u003Ch2>Timeline\u003C\u002Fh2>\n\u003Cp>– The CRA already entered into force in December 2024.\u003Cbr \u002F>– However, there is a transition period until December 11, 2027. From that date forward, affected products may only be placed on the EU market if they are CRA-compliant and bear the CE marking.\u003Cbr \u002F>– Legacy products already in operation are exempt from the essential requirements and the CE marking obligation; however, reporting obligations still apply.\u003Cbr \u002F>– The initial obligations take effect as early as \u003Cstrong>September 11, 2026\u003C\u002Fstrong>. Actively exploited vulnerabilities or severe security incidents must be reported to ENISA, which will automatically notify the competent national CSIRT—in Austria, \u003Cstrong>CERT.at\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2>Categorization\u003C\u002Fh2>\n\u003Cp>The CRA divides products into several categories with differing requirements.\u003Cbr \u002F>– \u003Cstrong>Standard\u003C\u002Fstrong> – Products with digital elements: the majority of offered products with lower cybersecurity risk – self-assessment of CRA compliance\u003Cbr \u002F>– \u003Cstrong>Important products\u003C\u002Fstrong>\u003Cbr \u002F>– Subgroup \u003Cstrong>Class I\u003C\u002Fstrong>: Self-assessment of CRA compliance when applying a harmonized standard (these are currently (Aug 2026) still pending!) or a notified body must assess CRA conformity\u003Cbr \u002F>– Subgroup \u003Cstrong>Class II\u003C\u002Fstrong>: Hypervisors, intrusion detection\u002Fprevention systems, firewalls, products whose primary functions are designed for security. A notified body must assess CRA conformity\u003Cbr \u002F>– \u003Cstrong>Critical products\u003C\u002Fstrong>: Hardware security, smart cards, secure elements, etc.\u003C\u002Fp>\n\u003Cp>As a networking product, IACBOX falls into the category of “Important products – Class I”, and we are aiming for a self-assessment based on a harmonized standard, provided one is available in time.\u003C\u002Fp>\n\u003Ch2>IACBOX Roadmap\u003C\u002Fh2>\n\u003Cp>– The current versions v24 and v26 are still based on our proven proprietary Linux platform. After December 2027, these versions will only receive security updates and bug fixes that do not represent substantial modifications.\u003Cbr \u002F>– The first CRA-compliant version will be v27, scheduled for late 2027 and built on a new Linux platform to meet the stringent requirements more efficiently.\u003C\u002Fp>\n\u003Ch2>Contact\u003C\u002Fh2>\n\u003Cp>Stay secure and up to date with IACBOX Software Maintenance! Please contact us if you require further information.\u003C\u002Fp>\n",{"quicklinks":530},{"de_DE":687},{"locale":534,"id":688,"slug":670,"post_title":673,"href":668},8683,{"self":690,"collection":695,"about":697,"version-history":699,"predecessor-version":702,"wp:attachment":706,"wp:term":709,"curies":712},[691],{"href":692,"targetHints":693},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473",{"allow":694},[544],[696],{"href":547},[698],{"href":550},[700],{"count":386,"href":701},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions",[703],{"id":704,"href":705},10474,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10473\u002Frevisions\u002F10474",[707],{"href":708},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10473",[710],{"taxonomy":563,"embeddable":530,"href":711},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10473",[713],{"name":567,"href":568,"templated":530},{"wp:term":715},[716],[717],{"id":472,"link":573,"name":574,"slug":575,"taxonomy":563,"acf":718,"_links":719},[],{"self":720,"collection":724,"about":726,"wp:post_type":728,"curies":730},[721],{"href":580,"targetHints":722},{"allow":723},[544],[725],{"href":585},[727],{"href":588},[729],{"href":591},[731],{"name":567,"href":568,"templated":530},{"id":733,"date":734,"date_gmt":734,"guid":735,"modified":737,"modified_gmt":737,"slug":738,"status":462,"type":463,"link":739,"title":740,"content":742,"excerpt":743,"featured_media":379,"template":11,"meta":744,"categories":745,"class_list":747,"blocks":750,"acf":761,"wpml_current_locale":531,"wpml_translations":762,"_links":768,"_embedded":793},10482,"2026-07-20T13:04:29",{"rendered":736},"https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F","2026-11-09T14:03:04","why-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations","https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fblog\u002Fwhy-multi-tenant-is-becoming-the-logical-evolution-for-many-it-organizations\u002F",{"rendered":741},"Why Multi-Tenant Is Becoming the Logical Evolution for Many IT Organizations",{"rendered":11,"protected":468},{"rendered":11,"protected":468},{"_acf_changed":468,"footnotes":11},[746],26,[748,463,475,476,477,749],"post-10482","category-talk",[751],{"name":481,"id":752,"fields":753},"acf\u002Fwysiwyg_6af3fe7f994af",{"variant":484,"border":468,"wysiwyg":754,"ctas":755,"link":760},"\u003Cp>Today, many IT organizations do not have a technology problem. They have a scaling problem.\u003C\u002Fp>\n\u003Cp>New locations are established. New customers are added. New projects successfully go live. However, the real challenge only begins afterward: How can an increasing number of mutually independent organizations be operated efficiently over the long term without administrative and operational overhead growing at the same rate?\u003C\u002Fp>\n\u003Cp>This is precisely the question currently facing managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises.\u003C\u002Fp>\n\u003Ch2>The Real Challenge Begins After Go-Live\u003C\u002Fh2>\n\u003Cp>Today, a new deployment is rarely the issue.\u003C\u002Fp>\n\u003Cp>A site is set up, the captive portal is configured, and commissioning is completed.\u003C\u002Fp>\n\u003Cp>The real work only begins afterward: users must be managed, software updated, policies adjusted, and support tickets resolved. Each additional customer or site brings its own requirements, responsibilities, and processes.\u003C\u002Fp>\n\u003Cp>With ten installations, this overhead is hardly noticeable. With a hundred, it dominates everyday operations.\u003C\u002Fp>\n\u003Ch2>A Pattern Repeating Across Industries\u003C\u002Fh2>\n\u003Cp>In recent years, we have encountered this pattern time and again across numerous discussions with partners and customers—regardless of whether they operate in managed services, education, or hospitality.\u003C\u002Fp>\n\u003Cp>A municipal data center manages approximately 50 schools. Each school requires its own user management, custom settings, and the ability to operate autonomously. At the same time, security policies must be enforced centrally, and visibility across all sites must be maintained. A typical case, not an isolated one.\u003C\u002Fp>\n\u003Cp>A hotel group faces a similar challenge. Each hotel needs to operate autonomously without sacrificing centralized standards and shared management.\u003C\u002Fp>\n\u003Cp>Managed service providers experience the exact same trend, only in an intensified form. Those managing ten customers know every configuration in detail and calculate their overhead per customer accordingly. When that same provider grows to fifty customers, it is not just the number of installations that increases, but also update cycles, support tickets, and escalation paths. The original calculation per customer no longer holds up: revenue grows linearly, while internal overhead scales faster.\u003C\u002Fp>\n\u003Cp>It is precisely at this point that margins begin to shrink for many providers, even as the business appears to grow from the outside.\u003C\u002Fp>\n\u003Cp>The industries differ. The pattern remains the same.\u003C\u002Fp>\n\u003Ch2>Growth Changes the Operating Model\u003C\u002Fh2>\n\u003Cp>In response, many organizations invest in more powerful infrastructure, new features, or additional staff.\u003C\u002Fp>\n\u003Cp>Far less often is it questioned whether the operating model itself still fits the organization’s scale. This is where the primary bottleneck typically emerges: when every new customer adds administrative overhead, it is not just the business that grows—complexity increases as well.\u003C\u002Fp>\n\u003Cp>Hiring more staff may alleviate this bottleneck in the short term. In the long run, however, what scales most is administrative overhead, not the business.\u003C\u002Fp>\n\u003Ch2>Why Multi-Tenant Is Moving Into Focus\u003C\u002Fh2>\n\u003Cp>As organizations expand, a fundamental question arises with increasing urgency: does every organization really need to operate its own management platform? Or is there a more efficient way to manage many segregated organizations centrally without compromising their autonomy?\u003C\u002Fp>\n\u003Cp>This is precisely why Multi-Tenant is gaining importance—not as a new buzzword or short-lived trend, but as an answer to operational requirements driven by the growth of modern IT organizations.\u003C\u002Fp>\n\u003Cp>For managed service providers, internet service providers, hotel groups, educational institutions, and multi-site enterprises, Multi-Tenant is increasingly becoming a strategic decision.\u003C\u002Fp>\n\u003Cp>Today, the crucial question is no longer whether Multi-Tenant makes sense. It is: at what scale does the traditional operating model cease to support growth and instead become the limiting factor?\u003C\u002Fp>\n\u003Ch2>IACBOX Multi-Tenant Is in Its Final Stages\u003C\u002Fh2>\n\u003Cp>It is precisely to address these requirements that we are currently developing IACBOX Multi-Tenant. It will allow multiple segregated customers, sites, or organizations to be managed centrally via a single platform—without sacrificing their autonomy.\u003C\u002Fp>\n\u003Cp>Development is already in its final stages. If you are facing similar challenges or would like to learn more about the architecture and intended use cases at an early stage, feel free to get in touch with us.\u003C\u002Fp>\n",[756],{"link":757},{"title":758,"url":759,"target":11},"Learn More About IACBOX Multi-Tenant","#request-demo",{"title":758,"url":759,"target":11},{"quicklinks":530},{"de_DE":763},{"locale":534,"id":764,"slug":765,"post_title":766,"href":767},8684,"warum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird","Warum Multi-Tenant für viele IT-Organisationen zur logischen Entwicklung wird","https:\u002F\u002Fcms2.iacbox.com\u002Fblog\u002Fwarum-multi-tenant-fuer-viele-it-organisationen-zur-logischen-entwicklung-wird\u002F",{"self":769,"collection":774,"about":776,"version-history":778,"predecessor-version":781,"wp:attachment":785,"wp:term":788,"curies":791},[770],{"href":771,"targetHints":772},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482",{"allow":773},[544],[775],{"href":547},[777],{"href":550},[779],{"count":386,"href":780},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions",[782],{"id":783,"href":784},10483,"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog\u002F10482\u002Frevisions\u002F10483",[786],{"href":787},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fmedia?parent=10482",[789],{"taxonomy":563,"embeddable":530,"href":790},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories?post=10482",[792],{"name":567,"href":568,"templated":530},{"wp:term":794},[795],[796],{"id":746,"link":797,"name":798,"slug":799,"taxonomy":563,"acf":800,"_links":801},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fcategory\u002Ftalk\u002F","Talk","talk",[],{"self":802,"collection":807,"about":809,"wp:post_type":811,"curies":814},[803],{"href":804,"targetHints":805},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fcategories\u002F26",{"allow":806},[544],[808],{"href":585},[810],{"href":588},[812],{"href":813},"https:\u002F\u002Fcms2.iacbox.com\u002Fen\u002Fwp-json\u002Fwp\u002Fv2\u002Fblog?categories=26",[815],{"name":567,"href":568,"templated":530},1794375326025]